Title: Issue with Plugin Functionality on Website with Updated Theme Version
Last modified: December 4, 2024

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# Issue with Plugin Functionality on Website with Updated Theme Version

 *  [edmdmedia](https://wordpress.org/support/users/edmdmedia/)
 * (@edmdmedia)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/issue-with-plugin-functionality-on-website-with-updated-theme-version/)
 * Dear ReOrder Posts within Categories Support Team, 
 * I am experiencing an issue with the **ReOrder Posts within Categories** plugin(
   Version 2.14.5) on one of my websites. Here are the details: 
 * **Issue Description** 
 * I am using the plugin to customize the order of coupons on both the homepage 
   and store pages of my website. However, the plugin does not seem to work as expected
   on one of my sites. 
 * I have two websites using the same plugin: 
    1. **Site A**: Running Rehab theme Version 13.9.5 — The plugin works perfectly.
 *  2. **Site B**: Running Rehab theme Version 19.6.5 — The plugin does not reflect
       the custom order I set. 
 * Both sites have identical configurations for the plugin and theme setup. Despite
   this, Site B is not applying the custom ordering correctly. 
 * **Steps Taken to Troubleshoot** 
    - Verified that the plugin is active and configured identically on both sites.
 *  - Checked theme settings for compatibility issues. 
 *  - Confirmed that the issue is specific to Site B with the updated theme version.
 * **Request for Assistance** 
 * Could you please advise on: 
    1. Any known compatibility issues with the latest versions of WordPress or themes?
 *  2. Possible troubleshooting steps or configuration adjustments I might have overlooked?
 * Your plugin is an essential part of my workflow, and I would greatly appreciate
   your help in resolving this issue. 
 * Thank you for your support! 
 * Best regards, 
 * EDMD MEDIA 
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fissue-with-plugin-functionality-on-website-with-updated-theme-version%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Aurovrata Venet](https://wordpress.org/support/users/aurovrata/)
 * (@aurovrata)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/issue-with-plugin-functionality-on-website-with-updated-theme-version/#post-18403269)
 * Hello,
 * is your site a WooCommerce site? Some woocommerce themes disable custom sorting
   hooks and therefore this plugin isn’t able to modify the query to display your
   custom ranking.

Viewing 1 replies (of 1 total)

The topic ‘Issue with Plugin Functionality on Website with Updated Theme Version’
is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/reorder-post-within-categories_c18d38.
   svg)
 * [ReOrder Posts within Categories](https://wordpress.org/plugins/reorder-post-within-categories/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/reorder-post-within-categories/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/reorder-post-within-categories/)
 * [Active Topics](https://wordpress.org/support/plugin/reorder-post-within-categories/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/reorder-post-within-categories/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/reorder-post-within-categories/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Aurovrata Venet](https://wordpress.org/support/users/aurovrata/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/issue-with-plugin-functionality-on-website-with-updated-theme-version/#post-18403269)
 * Status: not resolved