Title: Issue with Postcode field
Last modified: August 30, 2016

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# Issue with Postcode field

 *  Resolved [PaulH](https://wordpress.org/support/users/paulhuckstepp/)
 * (@paulhuckstepp)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/issue-with-postcode-field/)
 * We keep getting emails from our client telling us that the postcode field doesn’t
   behave properly for buyers in Ireland. The problem is Ireland doesn’t require/
   have postcodes and so when a buyer attempts to buy something the website stops
   them and tells them to enter a postcode, which they can’t do.
 * I noticed there is a setting in the backend to disable postcode validation. I
   checked the setting and it’s already switched off and yet the field is still 
   required.
 * Is it possible to set the postcode field to ‘not required’ ?
 * [https://wordpress.org/plugins/jigoshop/](https://wordpress.org/plugins/jigoshop/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Jigoshop Support-Vasili](https://wordpress.org/support/users/vasiliborbis/)
 * (@vasiliborbis)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/issue-with-postcode-field/#post-6468102)
 * Hi paulhuckstepp,
 * I can suggest you do the following:
 * By editing the “jigoshop_checkout_class.php” file you can disable the required
   field for postcode, to do that go to FTP server,
    wp-content/plugins/jigoshop/
   classes and open the file “jigoshop_checkout_class.php” at the line 123 change
   the value of “required” to “false” (If you are using the latest version of Jigoshop
   it should be at line 123). It looks like this: ‘required’ => true, change it 
   to ‘required’ => false, All done, the postcode now should not be required.
 *  Thread Starter [PaulH](https://wordpress.org/support/users/paulhuckstepp/)
 * (@paulhuckstepp)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/issue-with-postcode-field/#post-6468104)
 * I would do that but I’d really prefer not to be editing the plugin files directly
   as it will all be undone when it comes to the next update.
 * Are there any other solutions available?
 *  [Jigoshop Support-Vasili](https://wordpress.org/support/users/vasiliborbis/)
 * (@vasiliborbis)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/issue-with-postcode-field/#post-6468109)
 * There is a plugin for that which allows you to control checkout fields
    [https://www.jigoshop.com/product/checkout-fields-manager/](https://www.jigoshop.com/product/checkout-fields-manager/)
 *  [Jigoshop Support-Vasili](https://wordpress.org/support/users/vasiliborbis/)
 * (@vasiliborbis)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/issue-with-postcode-field/#post-6468224)
 * Paul,
 * I will mark this topic as resolved, if you will have any updates let us know
 *  Thread Starter [PaulH](https://wordpress.org/support/users/paulhuckstepp/)
 * (@paulhuckstepp)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/issue-with-postcode-field/#post-6468226)
 * It’s not resolved particularly well. I do not want to have to purchase an add-
   on to correct the functionality of a single checkout field. I would prefer not
   to alter the plugin code either but that seems to be the only way to resolve 
   the problem at the moment.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Issue with Postcode field’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [PaulH](https://wordpress.org/support/users/paulhuckstepp/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/issue-with-postcode-field/#post-6468226)
 * Status: resolved