• In product settings on woocommerce, under Facebook tab, choosing a product video and then updating the product -> video isn’t saved or synced to the catalogue. It shows as there is no video saved.

    Older products that have some videos already attached from before:
    Add new video, old video isn’t shown on the list anymore, update the product -> video isn’t saved.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter garvilo

    (@garvilo)

    Issue still persists in just released version 3.5.8.

    Thread Starter garvilo

    (@garvilo)

    Issue still persists in version 3.5.9. We have added a wrong video to a product, and we can’t remove it. Only way is to hide the product in catalog so it’s not shown in ads, which is hurting our sales.

    Hello,

    Apologies for the delayed response.
    I am currently looking into it and will come back with an ETA on this

    Thread Starter garvilo

    (@garvilo)

    Original issue with not being able to add/remove videos from products still persists in just released version 3.5.15.

Viewing 4 replies - 1 through 4 (of 4 total)

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