Title: Issue with product videos not being saved in Facebook tab
Last modified: September 23, 2025

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# Issue with product videos not being saved in Facebook tab

 *  [garvilo](https://wordpress.org/support/users/garvilo/)
 * (@garvilo)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/issue-with-product-videos-not-being-saved-in-facebook-tab/)
 * In product settings on woocommerce, under Facebook tab, choosing a product video
   and then updating the product -> video isn’t saved or synced to the catalogue.
   It shows as there is no video saved.
   Older products that have some videos already
   attached from before:Add new video, old video isn’t shown on the list anymore,
   update the product -> video isn’t saved.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fissue-with-product-videos-not-being-saved-in-facebook-tab%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [garvilo](https://wordpress.org/support/users/garvilo/)
 * (@garvilo)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/issue-with-product-videos-not-being-saved-in-facebook-tab/#post-18657357)
 * Issue still persists in just released version 3.5.8.
 *  Thread Starter [garvilo](https://wordpress.org/support/users/garvilo/)
 * (@garvilo)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/issue-with-product-videos-not-being-saved-in-facebook-tab/#post-18666403)
 * Issue still persists in version 3.5.9. We have added a wrong video to a product,
   and we can’t remove it. Only way is to hide the product in catalog so it’s not
   shown in ads, which is hurting our sales.
 *  [devbodaghemeta](https://wordpress.org/support/users/devbodaghemeta/)
 * (@devbodaghemeta)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/issue-with-product-videos-not-being-saved-in-facebook-tab/#post-18667478)
 * Hello,
   Apologies for the delayed response.I am currently looking into it and 
   will come back with an ETA on this
 *  Thread Starter [garvilo](https://wordpress.org/support/users/garvilo/)
 * (@garvilo)
 * [4 months ago](https://wordpress.org/support/topic/issue-with-product-videos-not-being-saved-in-facebook-tab/#post-18750072)
 * Original issue with not being able to add/remove videos from products still persists
   in just released version 3.5.15.

Viewing 4 replies - 1 through 4 (of 4 total)

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 * 4 replies
 * 4 participants
 * Last reply from: [garvilo](https://wordpress.org/support/users/garvilo/)
 * Last activity: [4 months ago](https://wordpress.org/support/topic/issue-with-product-videos-not-being-saved-in-facebook-tab/#post-18750072)
 * Status: not resolved