Issue with Return/Thanks URL: | ww.wp.xz.cn

peantoine
(@peantoine)

8 years, 3 months ago

Hello the team,

I use this plugin, evryhing with salesforce work well, that’s a good point.
But I have issue with the Return/Thanks URL. At the end of the form it’s rediect to : https://duodisplay.com/fr/contact/#sf_form_salesforce_w2l_lead_9 and not to : https://duodisplay.com/fr/contact-merci/

I have alredy tried to :
Disable the cache, disable the captcha but nothing work on.

Thanks for your help.
Regard

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author Nick Ciske
(@nickciske)

8 years, 3 months ago

Weird.

It looks like the form thinks there is a required field that is not filled out…

It’d be helpful to see how your form is configured on the backend.

Can you post a screenshot?

Thread Starter peantoine
(@peantoine)

8 years, 3 months ago

Here is the form on the backend :https://duodisplay.com/test/test_contact_fr.jpg
Regards

Plugin Author Nick Ciske
(@nickciske)

8 years, 3 months ago

Doubly weird, I don’t see anything wrong with your form config.

Hmm… this is a tough one to debug remotely. Ideally, I’d need to be able to test/run the form on a local install… or on your server with WP_DEBUG enabled.

Unfortunately, I haven’t finished the form export/import code yet… I should get back to that 😉

If you wanted me to troubleshoot on your server, you could use our premium support offering:
https://luminfire.com/support/premium-plugin-support/

You can also see if it’s a theme or plugin conflict using this process:
https://luminfire.com/2017/09/07/troubleshooting-issues-wordpress-plugins/

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Issue with Return/Thanks URL:’ is closed to new replies.

3 replies
2 participants
Last reply from: Nick Ciske
Last activity: 8 years, 3 months ago
Status: not resolved