Title: Issue with UpdraftPlus backup
Last modified: November 3, 2023

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# Issue with UpdraftPlus backup

 *  [Shnipsel](https://wordpress.org/support/users/schnipsel13/)
 * (@schnipsel13)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/issue-with-updraftplus-backup/)
 * Hello, I just want to report a compatibility issue. Today I realised that the
   settings of UpdraftPlus (professional version) were corrupted. More specifically,
   it was the settings tab. There are some options there for remote backup storage.
   They were largely invisible and I couldn’t change some important settings.
 * After deactivating one suspicious plugin after another, I realised that the Child
   Themes Helper was the culprit. It must have to do with JS or CSS on the admin
   side that are incompatible with those UpdraftPlus has.
 * For me the problem is solved for now, but let me know if you provide a general
   compatibility optimisation that I can test.

Viewing 1 replies (of 1 total)

 *  Plugin Author [paulswarthout](https://wordpress.org/support/users/paulswarthout/)
 * (@paulswarthout)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/issue-with-updraftplus-backup/#post-17174905)
 * Most likely the problem has to do with some same-named styles and the order in
   which they are loaded. I don’t own a copy of Updraft Professional to test with.
   Are you using Updraft Pro on a site you’re building? Or on a site that is complete
   and in production? If the latter, you should uninstall or at least deactivate
   the Child Themes Helper. It doesn’t need to remain installed for your Child Theme
   to continue to work.
    -  This reply was modified 2 years, 7 months ago by [paulswarthout](https://wordpress.org/support/users/paulswarthout/).
      Reason: To set the notify of follow up replies option

Viewing 1 replies (of 1 total)

The topic ‘Issue with UpdraftPlus backup’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/child-themes-helper.svg)
 * [Child Themes Helper](https://wordpress.org/plugins/child-themes-helper/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/child-themes-helper/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/child-themes-helper/)
 * [Active Topics](https://wordpress.org/support/plugin/child-themes-helper/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/child-themes-helper/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/child-themes-helper/reviews/)

## Tags

 * [compatibility](https://wordpress.org/support/topic-tag/compatibility/)

 * 1 reply
 * 2 participants
 * Last reply from: [paulswarthout](https://wordpress.org/support/users/paulswarthout/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/issue-with-updraftplus-backup/#post-17174905)
 * Status: not resolved