Title: Issue with Visualizer Library
Last modified: July 25, 2019

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# Issue with Visualizer Library

 *  Resolved [nthabh001](https://wordpress.org/support/users/nthabh001/)
 * (@nthabh001)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/issue-with-visualizer-library/)
 * Issue with Visualizer Library:
 * Here we fetch data from excel and want to show that to a particular user. However,
   when permission is given to that user, it is not saving the user. We cleared 
   caches but no help.
 * Please help, as the client is getting upset. Really need this sorted asap.
    [@rozroz](https://wordpress.org/support/users/rozroz/)
   look forward to hearing from you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fissue-with-visualizer-library%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [contactashish13](https://wordpress.org/support/users/rozroz/)
 * (@rozroz)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/issue-with-visualizer-library/#post-11768863)
 * [@nthabh001](https://wordpress.org/support/users/nthabh001/) sorry to hear you
   are having a problem with the plugin. Could you please explain what you mean 
   by the below?
 * > when permission is given to that user
 *  Thread Starter [nthabh001](https://wordpress.org/support/users/nthabh001/)
 * (@nthabh001)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/issue-with-visualizer-library/#post-11769982)
 * We are creating sales graphs and giving permission to the client to see their
   individual graphs.
    Chart Settings- “Who can see this chart?”.
 * Then assign to a user, by clicking on Save.
 * Please let me know if you need more information.
 *  Thread Starter [nthabh001](https://wordpress.org/support/users/nthabh001/)
 * (@nthabh001)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/issue-with-visualizer-library/#post-11770593)
 * [@rozroz](https://wordpress.org/support/users/rozroz/) for your reference.
 *  Plugin Contributor [contactashish13](https://wordpress.org/support/users/rozroz/)
 * (@rozroz)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/issue-with-visualizer-library/#post-11772406)
 * [@nthabh001](https://wordpress.org/support/users/nthabh001/) It seems that you
   are using the pro version. A a pro user you can raise a ticket [here](https://themeisle.com/contact/)
   where your concerns will be addressed much faster. Can you please link to this
   issue when you create a ticket there? Please close this thread once you have 
   done that.
 *  Thread Starter [nthabh001](https://wordpress.org/support/users/nthabh001/)
 * (@nthabh001)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/issue-with-visualizer-library/#post-11777406)
 * Thanks a lot.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Issue with Visualizer Library’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [nthabh001](https://wordpress.org/support/users/nthabh001/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/issue-with-visualizer-library/#post-11777406)
 * Status: resolved