Issue: Woo Tracking Not Working

  • Resolved trinistore

    (@trinistore)


    4 years, 3 months ago

    Good day,

    Running WordPress 5.8.3 and Woocommerce 6.1 and it was working just fine, suddenly i realize its not working, when i enter order id and email hit track, the page i get back is like a refresh, no results no messages, upgraded to 6.2 and nothing is different.

    I’m not seeing anything in my Apache Error logs that might indicate an issue, my access logs i’m see a Post Request with a 302 status.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • MayKato

    (@maykato)

    4 years, 3 months ago

    Hello,

    when i enter order id and email hit track, the page i get back is like a refresh, no results no messages, upgraded to 6.2 and nothing is different.

    It looks like you are using another plugin to allow order tracking on your WooCommerce site (Order tracking feature doesn’t come with core WooCommerce by default).

    I’d suggest reaching out to the developer of that plugin directly, and they should be able to point you in the right direction.

    Thread Starter trinistore

    (@trinistore)

    4 years, 3 months ago

    Hi it was resolved, troubleshooting i realized that it was due to Recaptcha Plugin specifically using V3, when switched to V2 it works fine.

    Juan G. (woo-hc)

    (@judagutor)

    4 years, 3 months ago

    Hi @trinistore!

    That’s great! We are glad that you resolved it.

    Thanks for sharing the solution with everybody 🙂

    If you have any further questions, we recommend creating a new thread.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

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