Issues when adding a vendor

  • Resolved monaco2404

    (@monaco2404)


    2 years ago

    I have a situation, I chose woostify template, and activated dokan, when i try to register a new vendor, it doesn’t provide any message once the registration is complete, I checked the vendors under dokan and there’s none despite just adding one, do you know what can be the issue? when I click dasboard on a private window it gives an error that says “”Opps Opps! The page you are looking for is missing for some reasons. Please come back to homepage””

    I removed all pluggins I was left with elementor, elementor pro, woocommerce and dokan

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Md Fayeakuzzaman

    (@fayeakuzzaman)

    2 years ago

    Hello @monaco2404 ,

    We would like to inform you that we have not identified any issues locally regarding vendor registration. Therefore, we assume that this error may be occurring due to a conflict with other plugins or themes on your site. To address this, we recommend taking your site to a minimal state and observing if the problem persists. Here are the steps you can follow:

    1. Deactivate all plugins except Dokan Lite and WooCommerce.
    2. Switch to a stable theme, such as Storefront.
    3. Clear your site cache as well as the browser cache, and then try again.

    In case the issue is resolved, it indicates that there is a conflicting plugin or theme installed on your website. To identify the responsible plugin/theme, it is recommended to carry out a thorough conflict test. You can refer to this third-party article for assistance in tracing the problematic plugin/theme. Once you have determined the conflicting plugin/theme, please reach out to the relevant support team for further assistance.

    Thanks!

    Tanvir Hasan

    (@tanvirh)

    1 year, 12 months ago

    Hi @monaco2404

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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