Title: Issues with admin user
Last modified: November 6, 2023

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# Issues with admin user

 *  [sensorit](https://wordpress.org/support/users/sensorit/)
 * (@sensorit)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/issues-with-admin-user/)
 * Hello all,
 * After more than a week trawling the Internet, fruitlessly, I decided to seek 
   help here:
 * My site works perfectly, but I am having issues with the admin user. It is quite
   weird, because this happened out of the blue, without changing anything or updating
   the content. From one day to the other, it stopped working. Now, symptoms:
 * I can log in as admin. No issues there. I can execute any admin option that is
   done through wp-admin/admin.php – that works perfectly. However, any other script
   under wp-admin (for instance, edit.php or edit-comments.php) fails with a “Forbidden.
   You don’t have permission to access this resource.”
 * Things I have tried (and don’t work):
    - I have removed .htaccess
    - I have removed all plugins and themes
    - I have made sure all files/directories have the right permissions (even changed
      them all to 777 to test)
 * None of the above helped. As an additional detail, even restoring an old version
   of the site (database and files) does not work, which kind of points out to an
   external (Apache? PHP?) problem, but having also tried to solve the issue with
   those did not help (no Deny rules, php is running – otherwise the site would 
   not load at all)
 * I am at a loss. Any help before I trash WordPress forever would be really appreciated.
 * Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [umarzaki](https://wordpress.org/support/users/umarzaki/)
 * (@umarzaki)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/issues-with-admin-user/#post-17179116)
 * This is not happing because of the files permissions. There will be two major
   causes for this. First check your logged IN user that its has administrator role
   or not if its ok then go to your cPanel and search for mod security and disable
   it. Because some times security modules marks some files as suspicious so in 
   that cases this occurs.
 *  Thread Starter [sensorit](https://wordpress.org/support/users/sensorit/)
 * (@sensorit)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/issues-with-admin-user/#post-17179287)
 * Thanks, Umarzaki, for your help. The user does have administrator privileges.
   I don’t think that’s the issue, because:
    - Nothing has changed with it – it was always the same
    - I, nonetheless, added a new admin user directly in the database, just to make
      sure, and it had the same isssues
    - Finally, even if I restore an old backup, files and database, the issue is
      still there, which kind of validates the premise
 * Now, your second suggestion: I do not have cpanel, but webuzo (very buggy, but
   it is what it is). I also suspect that webuzo may have introduced some change
   that caused the issue (they screwed up my email server, which I also had to fix
   manually. Thankfully, that was much easier than this) If you let me know where
   to look, I will find it.
 * Thanks.
 *  [maxberliner](https://wordpress.org/support/users/maxberliner/)
 * (@maxberliner)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/issues-with-admin-user/#post-17695806)
 * i have same problem, i’m the only admin user and cannot visualize photos uploaded.
   It seems as i am not completely admin on site.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Issues with admin user’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [maxberliner](https://wordpress.org/support/users/maxberliner/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/issues-with-admin-user/#post-17695806)
 * Status: not resolved

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