Title: Issues with cache activated Last modified: November 4, 2025 --- # Issues with cache activated * [migueltic](https://wordpress.org/support/users/migueltic/) * (@migueltic) * [7 months, 1 week ago](https://wordpress.org/support/topic/issues-with-cache-activated/) * I’m using a cache plugin to increase pagespeed (Litespeed Cache). * I’m having issues with Learnpress, like the system asking me to enroll to a course that I already enrolled to and not letting me enroll again (entering a neverending and unsolvable loop). Or showing temporary notifications (eg. you completed X lesson) forever, not disappearing after reloading or visiting again that page. * I’ve done a quick test and at least the notification issue goes away when I disable the cache for the lesson pages. But disabling 100% of cache / speed optimizations is not a great solution. And I guess your plugin maybe works OK with some of them. * Do you know any “other “decent” solutions? Maybe disable only certain optimizations/ settings in my cache plugin? * Learnpress is the only thing that is giving me problems with this cache plugin. * Thanks! Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Support [brianvu-tp](https://wordpress.org/support/users/briantp/) * (@briantp) * [7 months, 1 week ago](https://wordpress.org/support/topic/issues-with-cache-activated/#post-18707237) * Hi migueltic, * Thank you for reaching out! * That disabling all cache features isn’t a good solution. * Since you are using **LiteSpeed Cache**, here are the three most likely culprits you should check and disable one by one: [JS Combine External and Inline](https://prnt.sc/5qwlqGBnSbc3), [HTML Minify](https://prnt.sc/ZwoyeRIVA1vz), [Cache Logged-in Users](https://prnt.sc/GgpK1BulU5z3) * Please try disabling the **JS Combine External and Inline** setting first, as this often resolves the issue. * Clear your cache completely afterward, and test the enrollment process and notification display again. * Let me know the results of your test! * Best regards, Brianvu-tp * Thread Starter [migueltic](https://wordpress.org/support/users/migueltic/) * (@migueltic) * [7 months, 1 week ago](https://wordpress.org/support/topic/issues-with-cache-activated/#post-18707500) * Thanks a lot for the detailed response and screenshots! - JS Combine External and Inline was already off. - HTML Minify was on but turning it off didn’t solve the issue. - Cache logged-in users solved the issue (at least the notification, I haven’t tested enrollment yet). * But doesn’t that mean that all optimizations/caches will be deactivated for all logged-in users? * If it’s that, then I guess it’s basically the same solution that I already had( only logged-in users are able to access the lessons, so it’s basically the same as disable cache for all lesson pages unless I’m missing something). And it’s a quite bad one (I want at least some speed optimizations activated on those pages/lessons). * Plugin Support [brianvu-tp](https://wordpress.org/support/users/briantp/) * (@briantp) * [7 months, 1 week ago](https://wordpress.org/support/topic/issues-with-cache-activated/#post-18708633) * Hi migueltic, * Thank you for the detailed testing and feedback! * To set up the optimal, granular caching rules without disabling all optimizations, we need to inspect your site’s code and your LiteSpeed Cache configuration directly. * Unfortunately, due to the nature of this advanced configuration and the security policies of this community forum (which is mainly for basic plugin support), ** we cannot securely access your site here to make or verify these precise adjustments.** * To ensure we can help you configure LiteSpeed Cache correctly to maintain speed while fixing the LearnPress functionality, please create a support ticket on our official helpdesk: 1. Please [visit](https://wordpress.org/plugins/learnpress/) our official helpdesk and click on the [“Support”](https://imgbb.com/FbC0zxS) and follow the instructions in [this video](https://drive.google.com/drive/folders/181y3d1VwuovxcElHvXTaPhQglQZPhgyK?usp=sharing) to create your ticket. 2. When creating the ticket, please use the title: **“migueltic – Issues with cache activated”** * Our development team can then securely log in, analyze your LiteSpeed settings, and apply the necessary **exclusion rules** to achieve proper caching while keeping LearnPress functional. * Thank you for your understanding! * Best regards, Brianvu-tp * Thread Starter [migueltic](https://wordpress.org/support/users/migueltic/) * (@migueltic) * [7 months, 1 week ago](https://wordpress.org/support/topic/issues-with-cache-activated/#post-18709016) * Thanks. Do you offer that “private” support to anyone or only to active customers? * Plugin Support [brianvu-tp](https://wordpress.org/support/users/briantp/) * (@briantp) * [7 months, 1 week ago](https://wordpress.org/support/topic/issues-with-cache-activated/#post-18710099) * Hi migueltic, * Thank you for the question! * Our dedicated support forum is specifically designed to provide **technical assistance to our customers** who have purchased our themes or premium plugins and are experiencing issues while using our products. * If you are an active customer experiencing a technical problem with LearnPress or our associated themes (like Eduma), you are absolutely eligible to create a ticket in our private support forum. This allows our specialized development team to securely handle complex. * Best regards, Brianvu-tp Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Issues with cache activated’ is closed to new replies. * ![](https://ps.w.org/learnpress/assets/icon-256x256.gif?rev=3254420) * [LearnPress - WordPress LMS Plugin for Create and Sell Online Courses](https://wordpress.org/plugins/learnpress/) * [Frequently Asked Questions](https://wordpress.org/plugins/learnpress/#faq) * [Support Threads](https://wordpress.org/support/plugin/learnpress/) * [Active Topics](https://wordpress.org/support/plugin/learnpress/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/learnpress/unresolved/) * [Reviews](https://wordpress.org/support/plugin/learnpress/reviews/) * 5 replies * 2 participants * Last reply from: [brianvu-tp](https://wordpress.org/support/users/briantp/) * Last activity: [7 months, 1 week ago](https://wordpress.org/support/topic/issues-with-cache-activated/#post-18710099) * Status: not resolved