Title: Issues with shortcode Last modified: January 9, 2022 --- # Issues with shortcode * Resolved [coolsarkyprints](https://wordpress.org/support/users/coolsarkyprints/) * (@coolsarkyprints) * [4 years, 4 months ago](https://wordpress.org/support/topic/issues-with-shortcode/) * Hi. Apologies if this problem is already up but I couldn’t see it. having issues with a shortcode. When I got an error message after I tried linking my MailChimp account to a form I’d created, I reinstalled Forminator. No error message but nothing showing at all. Thanks in advance for your help. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fissues-with-shortcode%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 8 replies - 1 through 8 (of 8 total) * [ABDUSALAM](https://wordpress.org/support/users/abdusalamk/) * (@abdusalamk) * [4 years, 4 months ago](https://wordpress.org/support/topic/issues-with-shortcode/#post-15232159) * Hello , you gave link to the admin panel with ou credential details , please double check provided data thank you * Thread Starter [coolsarkyprints](https://wordpress.org/support/users/coolsarkyprints/) * (@coolsarkyprints) * [4 years, 4 months ago](https://wordpress.org/support/topic/issues-with-shortcode/#post-15232896) * Apologies. [https://coolsarkyprints.xyz/?post_type=e-landing-page&p=29570&preview=true](https://coolsarkyprints.xyz/?post_type=e-landing-page&p=29570&preview=true) * Plugin Support [Nebu John – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport14/) * (@wpmudevsupport14) * [4 years, 4 months ago](https://wordpress.org/support/topic/issues-with-shortcode/#post-15234226) * Hi [@coolsarkyprints](https://wordpress.org/support/users/coolsarkyprints/), * I hope you are keeping well today. * It looks like you have shared the URL of a page preview. I am afraid it returns a 404 – Not found error at our end. Can you please publish the page and share the URL to check this? * We will be looking forward to hearing back from you. * Kind Regards, Nebu John * Thread Starter [coolsarkyprints](https://wordpress.org/support/users/coolsarkyprints/) * (@coolsarkyprints) * [4 years, 4 months ago](https://wordpress.org/support/topic/issues-with-shortcode/#post-15234920) * Hello again. When I published got this error. * ``` Fatal error: Uncaught Forminator_Addon_Mailchimp_Wp_Api_Exception: Failed to process request : Your merge fields were invalid. in /home/coolsark/public_html/wp-content/plugins/forminator/addons/pro/mailchimp/lib/class-forminator-addon-mailchimp-wp-api.php:249 Stack trace: #0 /home/coolsark/public_html/wp-content/plugins/forminator/addons/pro/mailchimp/lib/class-forminator-addon-mailchimp-wp-api.php(668): Forminator_Addon_Mailchimp_Wp_Api->request('POST', 'lists/2d3eb4fbf...', Array) #1 /home/coolsark/public_html/wp-content/plugins/forminator/addons/pro/mailchimp/lib/class-forminator-addon-mailchimp-wp-api.php(517): Forminator_Addon_Mailchimp_Wp_Api->add_member_to_list('2d3eb4fbff', Array) #2 /home/coolsark/public_html/wp-content/plugins/forminator/addons/pro/mailchimp/class-forminator-addon-mailchimp-form-settings.php(1003): Forminator_Addon_Mailchimp_Wp_Api->get_gdpr_fields('2d3eb4fbff') #3 /home/coolsark/public_html/wp-content/plugins/forminator/addons/pro/mailchimp/class-forminator-addon-mailchimp-form-settings.php(100 in /home/coolsark/public_html/wp-content/plugins/forminator/addons/pro/mailchimp/lib/class-forminator-addon-mailchimp-wp-api.php on line 249 There has been a critical error on this website. Learn more about troubleshooting WordPress. ``` * Had this exact message before. I reinstalled Forminator so not sure what to do now! Thanks in advance for your help! * Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/) * (@wpmudev-support9) * [4 years, 4 months ago](https://wordpress.org/support/topic/issues-with-shortcode/#post-15241909) * Hello [@coolsarkyprints](https://wordpress.org/support/users/coolsarkyprints/)! * Hope you’re having a good day! * Thank you for sharing the error message! Indeed, our team is already aware of this issue and there’s already a task for fixing it and including in an upcoming update. I’ll add your ticket to let the team know that more people have experienced this. * For now, please try downgrading the plugin, you can find the previous versions here at the bottom: [https://wordpress.org/plugins/forminator/advanced/](https://wordpress.org/plugins/forminator/advanced/) * Kind regards, Pawel * Thread Starter [coolsarkyprints](https://wordpress.org/support/users/coolsarkyprints/) * (@coolsarkyprints) * [4 years, 4 months ago](https://wordpress.org/support/topic/issues-with-shortcode/#post-15243911) * Thanks for letting me know & for all of your help. Much appreciated. * Plugin Support [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/) * (@wpmudev-support2) * [4 years, 3 months ago](https://wordpress.org/support/topic/issues-with-shortcode/#post-15383036) * Hello [@coolsarkyprints](https://wordpress.org/support/users/coolsarkyprints/), * I’ve checked the bug status and the latest version of the plugin has a fix for this issue. * kind regards, Kasia * Thread Starter [coolsarkyprints](https://wordpress.org/support/users/coolsarkyprints/) * (@coolsarkyprints) * [4 years, 3 months ago](https://wordpress.org/support/topic/issues-with-shortcode/#post-15384864) * Thanks for letting me know. Much appreciated. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Issues with shortcode’ is closed to new replies. * ![](https://ps.w.org/forminator/assets/icon-256x256.gif?rev=3443182) * [Forminator Forms – Contact Form, Payment Form & Custom Form Builder](https://wordpress.org/plugins/forminator/) * [Frequently Asked Questions](https://wordpress.org/plugins/forminator/#faq) * [Support Threads](https://wordpress.org/support/plugin/forminator/) * [Active Topics](https://wordpress.org/support/plugin/forminator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/forminator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/forminator/reviews/) * 8 replies * 5 participants * Last reply from: [coolsarkyprints](https://wordpress.org/support/users/coolsarkyprints/) * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/issues-with-shortcode/#post-15384864) * Status: resolved