Title: It could have been great but…
Last modified: September 3, 2016

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# It could have been great but…

 *  [kalina21](https://wordpress.org/support/users/kalina21/)
 * (@kalina21)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/it-could-have-been-great-but/)
 * The theme is good but there are issues with it and the support for theme is absolutely
   terrible! They don’t reply to support requests at all, I’ve posted some questions
   to issues I cannot resolve on my own and no one is replying back. This is what
   ruins the whole experience for me, there are a lot of bugs and errors and no 
   one there to help fix them. What’s the point?
 * I’ve tested a bunch of themes before this and all other themes’ support was MUCH
   better.

Viewing 1 replies (of 1 total)

 *  Theme Author [pacethemes](https://wordpress.org/support/users/pacethemes/)
 * (@pacethemes)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/it-could-have-been-great-but/#post-8006525)
 * Hello Kalina,
 * As i mentioned in your support post, the last week i couldn’t respond back as
   i was travelling. I do accept that there might be issues with the theme and we
   make every effort to fix any issues and make it suit all the user’s needs. Quest
   is one of the theme which provides MUCH BETTER support than any of the themes
   listed in WP.ORG and provide free support. Please take a look at other reviews
   or even our support forum, they all concur the same. You have to understand that
   we are not being paid here and while we make every effort to answer your questions;
   sometimes there might be a delayed response based on other reasons. I do hope
   you use the Quest Theme in the future and we might be able to change the wrong
   perception you have on the Theme and our support. Have a great day

Viewing 1 replies (of 1 total)

The topic ‘It could have been great but…’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/quest/1.5.3/screenshot.png)
 * Quest
 * [Support Threads](https://wordpress.org/support/theme/quest/)
 * [Active Topics](https://wordpress.org/support/theme/quest/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/quest/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/quest/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [pacethemes](https://wordpress.org/support/users/pacethemes/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/it-could-have-been-great-but/#post-8006525)