Title: iThemes Security error!
Last modified: April 20, 2020

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# iThemes Security error!

 *  [SUISSAC](https://wordpress.org/support/users/suissac/)
 * (@suissac)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/ithemes-security-error/)
 * Hello,
    After update i get this problem: Cannot run iThemes Security. Error encountered
   during setup. Please try deactivating and reactivating iThemes Security. Contact
   support if the error persists.
 * Incorrect table name ‘*_itsec_distributed_storage’
    Incorrect table name ‘*_itsec_geolocation_cache’
   Incorrect table name ‘*_itsec_opaque_tokens’ The itsec_distributed_storage table
   is not installed. The itsec_geolocation_cache table is not installed. The itsec_opaque_tokens
   table is not installed.
 * What can i do to fix it?
 * Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [viosys](https://wordpress.org/support/users/viosys/)
 * (@viosys)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/ithemes-security-error/#post-12700489)
 * Similar error here in one project.
 *     ```
       The itsec_user_groups table is not installed.
       The itsec_mutexes table is not installed.
       ```
   
 * The additional text mentions
 * `Please try deactivating and reactivating iThemes Security.`
 * but this does not help.
 *  Plugin Contributor [Timothy Jacobs](https://wordpress.org/support/users/timothyblynjacobs/)
 * (@timothyblynjacobs)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/ithemes-security-error/#post-12702525)
 * Thanks for opening a separate issue [@suissac](https://wordpress.org/support/users/suissac/).
 * Does the error message include this phrase exactly? Or did you change that string
   to redact things? “Incorrect table name ‘*_itsec_distributed_storage’”
 * Could you find out what your `$table_prefix` set to in your `wp-config.php` file?
 * You should see a section that looks something like this.
 *     ```
       /**
        * WordPress Database Table prefix.
        *
        * You can have multiple installations in one database if you give each
        * a unique prefix. Only numbers, letters, and underscores please!
        */
       $table_prefix = 'wp_';
       ```
   
 * [@viosys](https://wordpress.org/support/users/viosys/) please open a separate
   topic for your issue.
    -  This reply was modified 6 years, 1 month ago by [Timothy Jacobs](https://wordpress.org/support/users/timothyblynjacobs/).
 *  Thread Starter [SUISSAC](https://wordpress.org/support/users/suissac/)
 * (@suissac)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/ithemes-security-error/#post-12708097)
 * Hello,
    I have changed the database prefix with *! * = database prefix
 *  [montoo](https://wordpress.org/support/users/montoo/)
 * (@montoo)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/ithemes-security-error/#post-12708844)
 * after last update the plugin has many issues and no way to tell them, they will
   not fix it
 *  Plugin Contributor [Timothy Jacobs](https://wordpress.org/support/users/timothyblynjacobs/)
 * (@timothyblynjacobs)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/ithemes-security-error/#post-12708978)
 * [@suissac](https://wordpress.org/support/users/suissac/) are you able to share
   the full table prefix? Based on the missing tables, it may mean that your table
   prefix is too long, which causes the table names to be too long.
 * In other words, the `itsec_mutexes` table was able to be installed, but not the
   longer `itsec_distributed_storage`.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘iThemes Security error!’ is closed to new replies.

 * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=3529351)
 * [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/better-wp-security/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/better-wp-security/)
 * [Active Topics](https://wordpress.org/support/plugin/better-wp-security/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/better-wp-security/reviews/)

 * 5 replies
 * 4 participants
 * Last reply from: [Timothy Jacobs](https://wordpress.org/support/users/timothyblynjacobs/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/ithemes-security-error/#post-12708978)
 * Status: not resolved