Title: iThemes Sync Issue?
Last modified: February 19, 2019

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# iThemes Sync Issue?

 *  ResolvedPlugin Contributor [Peter Raschendorfer](https://wordpress.org/support/users/petersplugins/)
 * (@petersplugins)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/ithemes-sync-issue/)
 * [@kkropp](https://wordpress.org/support/users/kkropp/) reported an issue when
   using this plugin together with iThemes Sync. This was solved by iThemes Support.
   In the meanwhile another user reported the same issue per mail.
 * I’ve tested iThemes Sync and was able to reproduce the problem. I made a change
   which fixed the problem on my testing site. Unfortunately the other user can 
   not confirm it works.
 * I’ve contacted iThemes Support and asked for assistance.

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [kkropp](https://wordpress.org/support/users/kkropp/)
 * (@kkropp)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/ithemes-sync-issue/#post-11223866)
 * @petersplugins- The fix from iThemes support involved adding a line of code to
   my site’s wp-config file. Would this be helpful to you? If so, how should I send
   it along?
 *  Plugin Contributor [Peter Raschendorfer](https://wordpress.org/support/users/petersplugins/)
 * (@petersplugins)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/ithemes-sync-issue/#post-11226255)
 * Thanks for your offer.
 * The support team already answered my request and sent me that code. That has 
   got me on the road, where I have to look for the problem. I’d be happy to solve
   it in my plugin so that no change of the wp-config file is necessary.
 * I’m in contact with the support and I’m confident that I can solve the problem
   with their assistance.
 *  [EE](https://wordpress.org/support/users/ericaeide/)
 * (@ericaeide)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/ithemes-sync-issue/#post-11229469)
 * I am also having this issue on multiple sites. Will you please advise as to what
   code they asked you to add?
    -  This reply was modified 7 years, 3 months ago by [EE](https://wordpress.org/support/users/ericaeide/).
 *  Plugin Contributor [Peter Raschendorfer](https://wordpress.org/support/users/petersplugins/)
 * (@petersplugins)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/ithemes-sync-issue/#post-11229881)
 * [@ericaeide](https://wordpress.org/support/users/ericaeide/) please give me a
   few more hours to solve the problem instead of changing the wp-config. I think,
   that I can fix it in short term. Otherwise I’ll post the wp-config workaround
   here.
 *  Plugin Contributor [Peter Raschendorfer](https://wordpress.org/support/users/petersplugins/)
 * (@petersplugins)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/ithemes-sync-issue/#post-11231949)
 * Thanks to the kind support from [@ithemes](https://wordpress.org/support/users/ithemes/)
   I was able to fix this issue.
 * Please update to version 10.3.
 * [@ericaeide](https://wordpress.org/support/users/ericaeide/) can you please confirm
   that it works?
 * [@kkropp](https://wordpress.org/support/users/kkropp/) would you place take back
   the change of wp-config to also test if the current version fixes the problem
   and confirm that it works?
 *  [EE](https://wordpress.org/support/users/ericaeide/)
 * (@ericaeide)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/ithemes-sync-issue/#post-11232533)
 * You’re awesome, seems to be working now! Thank you!
 *  [kkropp](https://wordpress.org/support/users/kkropp/)
 * (@kkropp)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/ithemes-sync-issue/#post-11234152)
 * @petersplugins- I installed 10.3 and removed the wp-config workaround. Everything
   now seems to be working as expected with iThemes Sync. Thank you for a job well
   done!
 *  Plugin Contributor [Peter Raschendorfer](https://wordpress.org/support/users/petersplugins/)
 * (@petersplugins)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/ithemes-sync-issue/#post-11236325)
 * Thanks for your feedback.
 * Marked as resolved.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘iThemes Sync Issue?’ is closed to new replies.

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 * 8 replies
 * 3 participants
 * Last reply from: [Peter Raschendorfer](https://wordpress.org/support/users/petersplugins/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/ithemes-sync-issue/#post-11236325)
 * Status: resolved