Title: It’s a disaster. Not working
Last modified: August 31, 2025

---

# It’s a disaster. Not working

 *  [kzmba](https://wordpress.org/support/users/kzmba/)
 * (@kzmba)
 * [8 months ago](https://wordpress.org/support/topic/its-a-disaster-not-working/)
 * This plugin doesn’t work. I’m going to uninstall it. I won’t trust any of their
   products again. It’s a shame to spend money and time. It’s better for me to hire
   a translator, even if it’s more expensive. At least I won’t end up sick and nervous
   trying to figure out why it’s not working. Customer service is a complete disaster.
   Don’t bother submitting a ticket because they’ll never respond.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [CoolHappy](https://wordpress.org/support/users/narinder-singh/)
 * (@narinder-singh)
 * [8 months ago](https://wordpress.org/support/topic/its-a-disaster-not-working/#post-18621199)
 * Hi [@kzmba](https://wordpress.org/support/users/kzmba/),
 * We’re really sorry to hear about your experience and the frustration it caused.
   
   Please don’t worry — if we’re unable to provide you with a proper solution, we’ll
   gladly **refund your full payment**.There was a **holiday **here in India (IST),
   which caused a **slight delay** in our response. Our team is already looking 
   into your issue and will provide a **solution soon**. We work hard to make sure
   the plugin is reliable and that support is timely, and your feedback helps us
   improve further.
 *  Plugin Author [CoolHappy](https://wordpress.org/support/users/narinder-singh/)
 * (@narinder-singh)
 * [8 months ago](https://wordpress.org/support/topic/its-a-disaster-not-working/#post-18621237)
 * I’ve processed your full refund, and it should reflect in your account within
   2–3 days.
   Just a quick note: this is the review section for our free plugin. 
   For any issues related to the pro version

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘It’s a disaster. Not working’ is closed to new replies.

 * ![](https://ps.w.org/automatic-translations-for-polylang/assets/icon-256x256.
   gif?rev=3325375)
 * [AutoPoly - AI Translation For Polylang](https://wordpress.org/plugins/automatic-translations-for-polylang/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/automatic-translations-for-polylang/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/automatic-translations-for-polylang/)
 * [Active Topics](https://wordpress.org/support/plugin/automatic-translations-for-polylang/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/automatic-translations-for-polylang/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/automatic-translations-for-polylang/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [CoolHappy](https://wordpress.org/support/users/narinder-singh/)
 * Last activity: [8 months ago](https://wordpress.org/support/topic/its-a-disaster-not-working/#post-18621237)