Title: It’s created problems
Last modified: June 15, 2020

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# It’s created problems

 *  [sunsunflower](https://wordpress.org/support/users/sunsunflower/)
 * (@sunsunflower)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/its-created-problems/)
 * Unfortunately, the plug-in on mobile devices does not work adequately – the first
   time a popup is clicked, it opens randomly, and not the one that should. And 
   an even bigger problem – removing the plugin does not solve the problem, the 
   chaos in opening popup still remains. I had to restore the site from backup

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [David Rozando](https://wordpress.org/support/users/daviedr/)
 * (@daviedr)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/its-created-problems/#post-12987601)
 * Hi [@sunsunflower](https://wordpress.org/support/users/sunsunflower/)
 * This is a FREE plugin to help you open popup outside Elementor (e.g. Menus, Text
   widget, etc.). The plugin doesn’t add new logic to open your popup. The plugin
   only reveals the trigger URL that Elementor generated under the hood.
 * For some reason, they don’t make the trigger URL available for copy-paste into
   other elements outside Elementor itself. That’s why we created this plugin to
   reveal the trigger URL so users could use it anywhere freely.
 * So if the popup can be opened using Elementor standard method (via Dynamic Action
   link), logically our trigger URL could open the popup as well.
 * If you have problems, it would be better to report an issue on our GitHub or 
   write a support ticket in this forum. We would check your issue and try to figure
   out what’s the problem for FREE. If there is a bug or something to improve, we
   would also release an update immediately.
 * As for your issue:
    1. Please check if the popup can be opened using Elementor’s
   Dynamic Action link. If not then it’s NOT this plugin’s issue. You might have
   wrong configuration on the popup’s Display Conditions. 2. Please check if you
   have copied the trigger URL of the popup correctly. Make sure you don’t copy 
   the trigger URL from other popups.
 * I hope this helps.

Viewing 1 replies (of 1 total)

The topic ‘It’s created problems’ is closed to new replies.

 * ![](https://ps.w.org/popup-trigger-url-for-elementor-pro/assets/icon-256x256.
   png?rev=2020558)
 * [Popup Trigger URL for Elementor Pro](https://wordpress.org/plugins/popup-trigger-url-for-elementor-pro/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/popup-trigger-url-for-elementor-pro/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/popup-trigger-url-for-elementor-pro/)
 * [Active Topics](https://wordpress.org/support/plugin/popup-trigger-url-for-elementor-pro/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/popup-trigger-url-for-elementor-pro/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [David Rozando](https://wordpress.org/support/users/daviedr/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/its-created-problems/#post-12987601)