Title: JavaScript error in backend / Missing create e-mail button
Last modified: August 21, 2016

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# JavaScript error in backend / Missing create e-mail button

 *  Resolved [xjebediahx](https://wordpress.org/support/users/xjebediahx/)
 * (@xjebediahx)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/javascript-error-38/)
 * Hello,
 * I am currently using the free version with WordPress 3.8.1. I have come across
   two problems:
 * 1. after activating the sendpress plugin, the javascript-based interactions in
   the WP-backend don’t work anymore. The Firebug-console shows the following error:
 * > Error: Syntax error, unrecognized expression: ?page=sp-emails
 * When I deactivate Sendpress and empty my browser cache, everything works again.
 * 2. the button for creating a new e-mail is missing. this occured after updating
   to Sendpress 0.9.9.4
 * Thanks in advance for your help
 * [https://wordpress.org/plugins/sendpress/](https://wordpress.org/plugins/sendpress/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Josh Lyford](https://wordpress.org/support/users/joshl/)
 * (@joshl)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/javascript-error-38/#post-4749159)
 * Hi,
 * Could provide this info: [https://sendpress.com/support/knowledgebase/what-information-should-i-provide-in-a-support-ticket/](https://sendpress.com/support/knowledgebase/what-information-should-i-provide-in-a-support-ticket/)
 * You can remove your url if you like. We don’t need that info currently. Do you
   know what version of firefox you are using? I have not been able to recreate 
   this on our test sites.
 * Thanks,
    Josh
 *  Thread Starter [xjebediahx](https://wordpress.org/support/users/xjebediahx/)
 * (@xjebediahx)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/javascript-error-38/#post-4749163)
 * Hi Josh,
 * info is attached below. The Firefox version is 27.0.1, but it’s failing on Chrome
   or Opera as well.
 * Dirk
 * ### Begin System Info ###
 * ## Please include this information when posting support requests ##
 * Multi-site: No
 * SP Version: 0.9.9.4
    WordPress Version: 3.8.1 Sending Method: SendPress_Sender_Website
   SendPress Tables: Tables Installed
 * PHP Version: 5.3.28
    MySQL Version: 5.5.31-log Web Server Info: Apache/2.2.26(
   Unix)
 * PHP Memory Limit: 256M
    PHP Post Max Size: 16M PHP Memory Used: 33.87 MByte
 * WP Memory Limit: 40MB
    WP_DEBUG: Enabled
 * UPLOAD_MAX_FILESIZE: 16MB
    POST_MAX_SIZE: 16MB DISPLAY ERRORS: On (1) FSOCKOPEN:
   Your server supports fsockopen.
 * Platform: Windows
    Browser Name: Firefox Browser Version: 27.0 User Agent String:
   Mozilla/5.0 (Windows NT 6.1; WOW 64; rv:27.0) Gecko/20100101 Fire fox/27.0
 * ACTIVE PLUGINS:
 * AJAX Thumbnail Rebuild: 1.09
    Cachify: 2.1.4 Download Manager: 2.5.99 Limit Login
   Attempts: 1.7.1 Meet My Team: 1.1.3 Members: 0.2.4 Password Protected: 1.7.1 
   Remove Admin Bar: 1.0 Remove Dashboard Access: 1.0 SendPress Newsletters: 0.9.9.4
   Simple Lightbox: 2.2.2 Theme My Login: 6.3.9 WP User Frontend Pro: 2.1.9 YOURLS
   Link Creator: 1.09
 * CURRENT THEME:
 * Real Estate Pro: 1.0.1
 * ### End System Info ###
 *  Plugin Author [Josh Lyford](https://wordpress.org/support/users/joshl/)
 * (@joshl)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/javascript-error-38/#post-4749171)
 * Hi xjebediahx,
 * This sounds like a plugin conflict. Would you be able to deactivate the other
   plugins you have and see if the problem goes away. If you deactivate one at a
   time and find the one causing the problem i can look into getting a fix together
   for it.
 * Josh
 *  Thread Starter [xjebediahx](https://wordpress.org/support/users/xjebediahx/)
 * (@xjebediahx)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/javascript-error-38/#post-4749301)
 * Hello Josh,
 * the problem seemed to be not your JavaScript, but the JS of the options framework
   plugin that was used in the theme.
 * I edited two lines of code there and now it seems to work. And magically also
   the Create-Email-Button appeared 🙂
 * Thanks so far.
    Dirk

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘JavaScript error in backend / Missing create e-mail button’ is closed
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## Tags

 * [add](https://wordpress.org/support/topic-tag/add/)
 * [javascript](https://wordpress.org/support/topic-tag/javascript/)

 * 4 replies
 * 2 participants
 * Last reply from: [xjebediahx](https://wordpress.org/support/users/xjebediahx/)
 * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/javascript-error-38/#post-4749301)
 * Status: resolved