• Resolved m266

    (@m266)


    Hi,

    I see this message in dashboard:

    JavaScript-Fehler werden im Frontend Ihrer Website entdeckt. Dies kann die Funktionalität des Cookie-Banners beeinträchtigen.
    Letzter Fehler in der Konsole:
    TypeError:_window_cookieconsent_is_undefined in Zeile 798 von
    Für mehr Informationen zu diesem Thema, bitte diesen Artikel lesen

    What can I do?
    Thanks for your help.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    The _window_cookieconsent is not from Complianz. Do you have another cookie banner active on your site, or until recently?

    The warning is useful when the cookie banner isn’t appearing, but if it works without issues you can probably ignore the notice. It will be dismissable as of 5.0.

    If you can post your domain I can take a look.

    Thread Starter m266

    (@m266)

    Hi Rogier,
    thanks for your answer.

    Here the url:
    https://www.bew-seniorenbeirat.de/

    Greetings Hans

    Plugin Author Aert

    (@aahulsebos)

    Hi @m266, Hans,

    Is the error still there? It’s not on the front-end.

    Like Rogier said, it’s not related to Complianz and seems to work well.

    regards Aert

    Thread Starter m266

    (@m266)

    Hello Aert,
    Yes, the bug is still there. Can only be seen in the dashboard and I can’t find the reason.

    Greetings Hans

    Plugin Author Aert

    (@aahulsebos)

    Hi @m266,

    As Rogier suggested, this “_window_cookieconsent” is not related to Complianz, is there anything related to cookie consent as a plugin, added javascript or might it be caching from a CDN for example?

    If you don’t know what it might be, it could also be integrated in your theme. Maybe have a look at the settings. If there’s nothing left after this, it should disappear after a while.

    regards Aert

    Thread Starter m266

    (@m266)

    Hi Aert,

    I haven’t found the cause yet and keep looking. I’ll get in touch when it’s OK.

    Greetings Hans

Viewing 6 replies - 1 through 6 (of 6 total)

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