Title: Javascript errors after installing Popup Maker
Last modified: September 25, 2017

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# Javascript errors after installing Popup Maker

 *  Resolved [fretello](https://wordpress.org/support/users/fretello/)
 * (@fretello)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/javascript-errors-after-installing-popup-maker/)
 * Hi,
    I’ve installed popup maker, created a sample popup and added it to our main
   page. I am unable to open the popup though, neither automatically nor manually
   through the menu. In the console I see the following error:
 *     ```
       Uncaught ReferenceError: PUM is not defined
           at HTMLAnchorElement.onclick ((index):1296)
       ```
   
 * I’m not sure if this issue is related to the plugin, the wordpress version we’re
   using or our theme but I don’t see any other errors running our site.
 * Can anybody help me figure out what’s wrong?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fjavascript-errors-after-installing-popup-maker%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Robert Gadon](https://wordpress.org/support/users/yogaman5020/)
 * (@yogaman5020)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/javascript-errors-after-installing-popup-maker/#post-9533487)
 * Hello [@fretello](https://wordpress.org/support/users/fretello/):
 * What condition did you set to activate your popup? It’s activating in the footer
   of your site (a good thing; that’s what you want). I can see that you’re using
   the GravityForms plugin on your site, although the popup that you’re having trouble
   with is not using GF in the popup container.
 * The error message pertains to an integration file used with a number of 3rd party
   plugins, including GF.

Viewing 1 replies (of 1 total)

The topic ‘Javascript errors after installing Popup Maker’ is closed to new replies.

 * ![](https://ps.w.org/popup-maker/assets/icon-256x256.gif?rev=3097653)
 * [Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder](https://wordpress.org/plugins/popup-maker/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/popup-maker/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/popup-maker/active/)
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 * [Reviews](https://wordpress.org/support/plugin/popup-maker/reviews/)

## Tags

 * [popup](https://wordpress.org/support/topic-tag/popup/)
 * [undefined](https://wordpress.org/support/topic-tag/undefined/)

 * 1 reply
 * 2 participants
 * Last reply from: [Robert Gadon](https://wordpress.org/support/users/yogaman5020/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/javascript-errors-after-installing-popup-maker/#post-9533487)
 * Status: resolved