It’s hard to say exactly.
1) I would update WordPress to the latest version.
2) I would ensure all plugins and theme are on latest versions.
3) Perhaps post the code you are using for the shortcodes (using pastebin), so we can see the code. (Save your code at pastebin; then paste the link back here. We can click that link and see your code.)
Other than that… I can’t imagine why it is not working. I use custom shortcodes on my sites (all running latest WordPress version), and they still function properly.
If I updated to the latest version of wordpress and it doesn’t work, can I reinstall a lower version without losing anything?
Unfortunately; I can’t say for sure.
When WordPress updates a major version (like 4.3), it typically includes a database upgrade as well. If you downgrade after a database has been upgraded… it could cause potential risks.
It is just a much better practice to stay updated on any plugins and themes you use; as well we the core WordPress.
I would take a database backup; and a file backup; just to be safe 🙂
funnily enough when I add alert(“ok”); inside the tags that contain the javascript that isn’t working, I get the alert. I just have no idea why the other ones don’t work. I didn’t alter them from their working state. 🙁
Post them on pastebin.
I’ll take a quick look at the code.
found it. it turns out I got caught in the same domain thing with regards to iframes (not sure what it was called again). the page is in the same domain. It turns out that I didn’t add www.
Thanks
You bet.
Glad you got it working properly 🙂