Title: Javascript Loading Issues in Microsoft Edge with Automatic Mode Enabled
Last modified: October 7, 2019

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# Javascript Loading Issues in Microsoft Edge with Automatic Mode Enabled

 *  Resolved [kwebdesign](https://wordpress.org/support/users/kwebdesign/)
 * (@kwebdesign)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/javascript-loading-issues-in-microsoft-edge-with-automatic-mode-enabled/)
 * Hi there,
 * I was really pleased to hear about the “automatic” blocking mode last month.
 * I’ve since learned that it destroys most of my sites in Microsoft Edge.
    I realised
   this was the cause and flicked back to manual.
 * I can see that other people have reported similar issues and the advice has also
   been to switch back to manual mode.
    [https://wordpress.org/support/topic/no-more-javascript-after-activation/](https://wordpress.org/support/topic/no-more-javascript-after-activation/)
 * However, it would be useful to know if there’s work going on in the background
   to allow “automatic” mode to work without destroying sites and if so, if you 
   have any estimated time lines for such a fix?
 * A solution that involves turning off the great feature you released last month,
   is disappointing.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [cookiebot](https://wordpress.org/support/users/cookiebot/)
 * (@cookiebot)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/javascript-loading-issues-in-microsoft-edge-with-automatic-mode-enabled/#post-12003880)
 * Hi [@kwebdesign](https://wordpress.org/support/users/kwebdesign/),
 * We believe that autoblocking is the future, so we are working on fixing all known
   bugs with top priority.
 * Would it be possible for you to set up a test-site that breaks in IE and send
   us a link to reproduce the issue? The email is: _[ deleted ]_
    -  This reply was modified 6 years, 7 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
 *  Thread Starter [kwebdesign](https://wordpress.org/support/users/kwebdesign/)
 * (@kwebdesign)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/javascript-loading-issues-in-microsoft-edge-with-automatic-mode-enabled/#post-12004062)
 * Hi there,
 * I’ve just sent a link to a test environment.
 * Regards,
 * Kirk
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [6 years, 7 months ago](https://wordpress.org/support/topic/javascript-loading-issues-in-microsoft-edge-with-automatic-mode-enabled/#post-12024881)
 * [@cookiebot](https://wordpress.org/support/users/cookiebot/) I’ve deleted your
   offer to login to your user’s site. This includes test sites.
 * I’m am 100% sure you mean well but please _never ask for credentials._ I have
   flagged your account temporarily. That just means that your post will need to
   be approved and @ notifications from you will not work.
 * [https://wordpress.org/support/guidelines/#the-bad-stuff](https://wordpress.org/support/guidelines/#the-bad-stuff)
 * Now for the why: The internet is a wonderful place full of very nice people and
   a few very bad ones. I’m sure everyone here is very nice however, by giving some
   ones keys to your house you are trusting they wont steal anything. Likewise the
   person who takes the keys is now responsible for the house FOREVER.
 * If something was to go wrong, then you the author may well legally become liable
   for damages, which they would not normally have been as their software is provided
   without warranty.
 * **Please be aware that repeatedly asking for credentials will result in us asking
   you to repeatedly stop before escalating up to the plugins team.**
 * There are many ways to get information you need and accessing the user’s site
   is not one of them. That’s going too far.
    - Ask for a link to the [http://pastebin.com/](http://pastebin.com/) log of 
      the user’s web server error log.
    - Ask the user to create and post a link to their `phpinfo();` output.
    - Ask the user to install the [Health Check plugin](https://wordpress.org/support/plugin/health-check/)
      and get the data that way.
    - Walk the user through [enabling WP_DEBUG and how to log that output to a file and how to share that file.](https://codex.wordpress.org/WP_DEBUG#WP_DEBUG_LOG_and_WP_DEBUG_DISPLAY)
    - Walk the user through basic troubleshooting steps such and disabling all other
      plugins, clear their cache and cookies and try again.
    - Ask the user for the step-by-step on how they can reproduce the problem.
 * You get the idea.
 * Volunteer support is not easy. But these forums need to a safe place for all 
   users, experienced or new. Accessing their system that way is a short cut that
   will get you into real trouble in these forums.
 *  Plugin Author [cookiebot](https://wordpress.org/support/users/cookiebot/)
 * (@cookiebot)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/javascript-loading-issues-in-microsoft-edge-with-automatic-mode-enabled/#post-12026455)
 * Hi [@jdembowski](https://wordpress.org/support/users/jdembowski/),
 * We actually didn’t ask for login credentials, just for a publicly available website
   where we could reproduce the issue, which [@kwebdesign](https://wordpress.org/support/users/kwebdesign/)
   did set up for us, which resulted in a bugfix.
 * I believe in this case the account flagging is unjustified, however it is of 
   course your call.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Javascript Loading Issues in Microsoft Edge with Automatic Mode Enabled’
is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [cookiebot](https://wordpress.org/support/users/cookiebot/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/javascript-loading-issues-in-microsoft-edge-with-automatic-mode-enabled/#post-12026455)
 * Status: resolved