Title: JavaScript not working
Last modified: October 22, 2018

---

# JavaScript not working

 *  [gnarlyinc](https://wordpress.org/support/users/gnarlyinc/)
 * (@gnarlyinc)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/javascript-not-working-24/)
 * I can’t get the javascript to fire an an exit intent
 *     ```
       $('#myForm').on('submit', function( event ) {
               event.preventDefault();
               alert('wtf, why no work?');
       })
       ```
   
    -  This topic was modified 7 years, 7 months ago by [gnarlyinc](https://wordpress.org/support/users/gnarlyinc/).

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Thread Starter [gnarlyinc](https://wordpress.org/support/users/gnarlyinc/)
 * (@gnarlyinc)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/javascript-not-working-24/#post-10804964)
 * even trying to add an onsubmit event directly to the form doesn’t work.
    -  This reply was modified 7 years, 7 months ago by [gnarlyinc](https://wordpress.org/support/users/gnarlyinc/).
 *  Thread Starter [gnarlyinc](https://wordpress.org/support/users/gnarlyinc/)
 * (@gnarlyinc)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/javascript-not-working-24/#post-10805017)
 * Actions set to submit the form doesn’t work. I believe there’s another bug here,
   it opens in a new tab when that option is not selected.
 *  [Aditya Shah](https://wordpress.org/support/users/ethicaladitya/)
 * (@ethicaladitya)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/javascript-not-working-24/#post-10807366)
 * Hi, would like to update you that you cannot use Javascript in the free version
   of Icegram. It is a premium add-on. If you are using the premium version of the
   plugin, please contact us via [this form](https://www.icegram.com/contact/) and
   your issue will be resolved at the earliest.
 *  Thread Starter [gnarlyinc](https://wordpress.org/support/users/gnarlyinc/)
 * (@gnarlyinc)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/javascript-not-working-24/#post-10807804)
 * I have the pro version. It’s not working.
 *  [Aditya Shah](https://wordpress.org/support/users/ethicaladitya/)
 * (@ethicaladitya)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/javascript-not-working-24/#post-10816018)
 * I see that you have contacted us through our website and so closing the discussion
   here.
 *  Thread Starter [gnarlyinc](https://wordpress.org/support/users/gnarlyinc/)
 * (@gnarlyinc)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/javascript-not-working-24/#post-10816474)
 * Then why haven’t you replied or offered support? I want a refund. You’ve taken
   way to long to respond. You’re gone for days on end, and respond in a chat days
   latter, when I’ve closed the window.
    -  This reply was modified 7 years, 7 months ago by [gnarlyinc](https://wordpress.org/support/users/gnarlyinc/).
 *  [Aditya Shah](https://wordpress.org/support/users/ethicaladitya/)
 * (@ethicaladitya)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/javascript-not-working-24/#post-10822175)
 * Hi,
 * I myself replied to you within 24 hours of communication. Please do have a recheck.
 *  [Aditya Shah](https://wordpress.org/support/users/ethicaladitya/)
 * (@ethicaladitya)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/javascript-not-working-24/#post-10822901)
 * Hi,
    I’m sorry for the inconvenience caused to you.
 * I would like to update that you would have received an email with my reply to
   the chat, Sometimes it is delayed due to the heavy workload but we are committed
   to offering the support. I’d be glad to assist you with the issue further if 
   you reply to the chat.
 * We are unable to process your refund as per our [Refund Policy](https://www.icegram.com/terms/).
   If you can allow us to debug the problem and still it’s not working, you are 
   eligible for the refund.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘JavaScript not working’ is closed to new replies.

 * ![](https://ps.w.org/icegram/assets/icon-128x128.gif?rev=3469073)
 * [Icegram Engage – Popups, Optins, CTAs & Lead Generation](https://wordpress.org/plugins/icegram/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/icegram/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/icegram/)
 * [Active Topics](https://wordpress.org/support/plugin/icegram/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/icegram/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/icegram/reviews/)

## Tags

 * [javascript](https://wordpress.org/support/topic-tag/javascript/)

 * 8 replies
 * 2 participants
 * Last reply from: [Aditya Shah](https://wordpress.org/support/users/ethicaladitya/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/javascript-not-working-24/#post-10822901)
 * Status: not resolved