Plugin Support
Carl C
(@carlfromkitgenix)
Hi @ludekcerny,
Thanks a lot for the kind words, I’m really glad to hear it’s working well on your site and that the Elementor Pro Popup issues are gone.
Regarding JetFormBuilder, at the moment we don’t have native support/integration for JetFormBuilder. While the shortcode is global (so it can be placed and will display inside the form), without a dedicated JetFormBuilder integration that hooks into its submit/validation flow, it won’t reliably prevent submission when the challenge hasn’t been completed, which matches what you’re seeing.
We’ve now added JetFormBuilder support to our roadmap off the back of your report, and we’ll be working to include it in an upcoming update so the challenge is enforced properly at submission time.
Our next update is scheduled for mid / late February, we hope you don’t mind the slight delay as we will need to build and test the new integration.
Thanks again for taking the time to flag it, it’s genuinely helpful.
Best regards, Carl @kitgenix
Thank you for your reply and helpful approach. If you need a tester, let me know.
I’ll keep my fingers crossed and look forward to hearing from you.
Plugin Support
Carl C
(@carlfromkitgenix)
Hi @ludekcerny,
Thanks for your patience. We’re on track to release v1.0.17 tomorrow (19 February).
We’ve tested JetFormBuilder extensively (100+ test submissions) and also received confirmation from an independent web design/development agency that everything is working correctly with no issues.
One important note regarding integration: JetFormBuilder includes its own native Cloudflare Turnstile integration. Because our plugin also loads Turnstile, you may see an admin notice such as:
“Cloudflare Turnstile is being loaded more than once.”
jet-fb-captcha-turnstile-api — https://challenges.cloudflare.com/turnstile/v0/api.js?onload=jfbTurnstileOnLoad&render=explicit
This warning is expected when both integrations are enabled. To avoid it, please remove/disable your Turnstile site key and secret key within JetFormBuilder, and let our plugin handle Turnstile loading.
If you run into anything unexpected after updating to v1.0.17, let us know and we’ll take a look.
Best regards, Carl @kitgenix