Title: Jetpack Backup Plugin Error
Last modified: April 29, 2025

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# Jetpack Backup Plugin Error

 *  Resolved [radhuhatslogic](https://wordpress.org/support/users/radhuhatslogic/)
 * (@radhuhatslogic)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/jetpack-backup-plugin-error/)
 * Hi,
 *     ```wp-block-code
       Our site is down as a result of this, Error Details=============An error of type E_ERROR was caused in line 102 of the file /nas/content/live/site/wp-content/plugins/jetpack-backup/vendor/jetpack-autoloader/class-php-autoloader.php. Error message: Uncaught Error: Failed opening required '/nas/content/live/site/wp-content/plugins/jetpack-backup/vendor/automattic/jetpack-autoloader/src/class-autoloader.php' (include_path='.:/usr/share/pear/php:/usr/share/php') in /nas/content/live/site/wp-content/plugins/jetpack-backup/vendor/jetpack-autoloader/class-php-autoloader.php:102Stack trace:#0 [internal function]: Automattic\Jetpack\Autoloader\jp9559eef123208b7d1b9c15b978567267_backupⓥ3_2\al5_0_6\PHP_Autoloader::load_class('Autoloader')#1 /nas/content/live/site/wp-content/mu-plugins/wpe-update-source-selector/classes/autoloader.php(10): class_exists('Autoloader')#2 /nas/content/live/site/wp-content/mu-plugins/wpe-update-source-selector.php(71): require_once('/nas/content/li...')#3 /nas/content/live/site/wp-includes/class-wp-hook.php(324): WPE_Update_Source_Selector\wpe_uss_init('')#4 /nas/content/live/site/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)#5 /nas/content/live/site/wp-includes/plugin.php(517): WP_Hook->do_action(Array)#6 /nas/content/live/site/wp-settings.php(704): do_action('init')#7 /nas/content/live/site/wp-config.php(120): require_once('/nas/content/li...')#8 /nas/content/live/site/wp-load.php(50): require_once('/nas/content/li...')#9 /nas/content/live/site/wp-login.php(12): require('/nas/content/li...')#10 {main}  thrownWordPress version 6.7.1Active theme:  (version )Current plugin: Jetpack VaultPress Backup (version 3.2)PHP version 8.2.28We have hosted the site at wp engine and plugins are managed by the wp-engine smart plugin manager.
       ```
   

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/jetpack-backup-plugin-error/#post-18440817)
 * Hi there, [@radhuhatslogic](https://wordpress.org/support/users/radhuhatslogic/),
 * Could you please post your site URL here so that we can have a look? If you want
   it to remain private, you can also contact us via [contact form](https://jetpack.com/contact-support/?rel=support&hpi=1).
   If you choose to reach out directly, please include a link to this thread. Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Jetpack Backup Plugin Error’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/jetpack-backup-plugin-error/#post-18440817)
 * Status: resolved