Jetpack blocking woocommerce payment

  • Resolved nilreb5

    (@nilreb5)


    6 months, 4 weeks ago

    I moved my site so I’m trying to activate payments. It says it will send the login “LINK” to my email but instead I’m getting jetpack codes. I don’t even have jetpack installed.

Viewing 1 replies (of 1 total)
  • Plugin Support Alin (a11n)

    (@alinclamba)

    6 months, 4 weeks ago

    Hi @nilreb5,

    It sounds like WooPayments is trying to use Jetpack’s built-in connection system to verify your account, which is why you’re receiving those Jetpack codes even if the Jetpack plugin isn’t installed.

    Since you recently moved your site, that connection may still point to the old domain. The best next step is to reconnect your site, or by temporarily installing the Jetpack plugin, connecting it once, and then trying again.

    If you still run into issues, please share your site’s URL so we can take a closer look. If you’d rather keep that private, you can reach us through this contact form instead, and make sure to add a link to this forum thread.

    Thank you!

Viewing 1 replies (of 1 total)

The topic ‘Jetpack blocking woocommerce payment’ is closed to new replies.