Title: Jetpack enabled causes issues Last modified: June 17, 2022 --- # Jetpack enabled causes issues * Resolved [bowshop](https://wordpress.org/support/users/bowshop/) * (@bowshop) * [3 years, 11 months ago](https://wordpress.org/support/topic/jetpack-enabled-causes-issues/) * I recently updated to WordPress 6.0. Before the update, Jetpack worked fine, however now any time Jetpack is enabled, I get nothing but errors when attempting to change settings with my website. If I try to make a change on Jetpack settings, I receive the following error: Jetpack encountered an error and was unable to display the Dashboard. Please try refreshing the page. In the console I see multiple error 500s. If I attempt to change settings on other plugins, I get various errors as well. If I deactivate Jetpack, all of the errors go away. Please let me know what I can do to resolve this. Website url: bowfishing.shop * Thanks, Tim Viewing 4 replies - 1 through 4 (of 4 total) * [Bruce (a11n)](https://wordpress.org/support/users/bruceallen/) * (@bruceallen) * Happiness Engineer * [3 years, 11 months ago](https://wordpress.org/support/topic/jetpack-enabled-causes-issues/#post-15747199) * Hi [@bowshop](https://wordpress.org/support/users/bowshop/) * Did the WordPress.com user account used to connect Jetpack change recently? In the logs it appears to have done so around the time you posted this message. * To fix this issue, can you please deactivate and delete Jetpack entirely, and then reinstall it, as described here: * [https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reinstalling-jetpack](https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reinstalling-jetpack) * *Please note* you shouldn’t lose any data (including stats and followers), but your settings will be reset so you’ll need to set them again after reinstalling and reconnecting. * Let us know if that helps! * Thread Starter [bowshop](https://wordpress.org/support/users/bowshop/) * (@bowshop) * [3 years, 11 months ago](https://wordpress.org/support/topic/jetpack-enabled-causes-issues/#post-15747257) * Hi [@bruceallen](https://wordpress.org/support/users/bruceallen/), * I don’t recall changing any user account. When I go through the process reinstalling Jetpack, following your link, it automatically logs me in using my WordPress. com account. After installation is complete, I encounter the same issues. Just received a new error: There was an error reconnecting Jetpack. Error: There has been a critical error on this website. Learn more about troubleshooting WordPress. Regardless of which account I connect, it seems to have nothing but issues. - This reply was modified 3 years, 11 months ago by [bowshop](https://wordpress.org/support/users/bowshop/). - This reply was modified 3 years, 11 months ago by [bowshop](https://wordpress.org/support/users/bowshop/). * Thread Starter [bowshop](https://wordpress.org/support/users/bowshop/) * (@bowshop) * [3 years, 11 months ago](https://wordpress.org/support/topic/jetpack-enabled-causes-issues/#post-15747708) * This is really frustrating because I can’t take in person credit payments without Jetpack, do I have to pay for support in order to get this resolved quickly? * Also I noticed the Woo mobile only works when Jetpack is deactivated. If I activate Jetpack and open the Woo app, I can a connection error. - This reply was modified 3 years, 11 months ago by [bowshop](https://wordpress.org/support/users/bowshop/). - This reply was modified 3 years, 11 months ago by [bowshop](https://wordpress.org/support/users/bowshop/). * Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/) * (@erania-pinnera) * [3 years, 11 months ago](https://wordpress.org/support/topic/jetpack-enabled-causes-issues/#post-15751527) * Hi [@bowshop](https://wordpress.org/support/users/bowshop/), * I am sorry you’re still having trouble connecting with Jetpack. * > do I have to pay for support in order to get this resolved quickly? * The forum is for Jetpack free users, while customers who [purchased a plan](https://cloud.jetpack.com/pricing) get priority support via email. * ***** * > After installation is complete, I encounter the same issues. Just received > a new error: There was an error reconnecting Jetpack. Error: There has been > a critical error on this website. Learn more about troubleshooting WordPress. * Usually, critical errors go beyond the [scope of our support]([https://jetpack.com/support/scope-of-support/](https://jetpack.com/support/scope-of-support/)); however, if this error got triggered upon installing and activating Jetpack, it is possible that there is something in the Jetpack settings that needs some investigation from our end. * Could you post your site URL here, so I can have a look?   If you want it to remain private, you can also contact us via this contact form: [Contact Support](https://jetpack.com/contact-support/?rel=support&hpi=1). Thanks! - This reply was modified 3 years, 11 months ago by [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/). Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Jetpack enabled causes issues’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) * 4 replies * 3 participants * Last reply from: [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/) * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/jetpack-enabled-causes-issues/#post-15751527) * Status: resolved