Title: Jetpack error
Last modified: August 30, 2016

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# Jetpack error

 *  Resolved [Hicks121](https://wordpress.org/support/users/hicks121/)
 * (@hicks121)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/jetpack-error-13/)
 * I am so frustrated with Jetpack. I very rarely have issues with any of my other
   plug ins but almost everytime Jetpack updates it has some variation of the issue
   below. How do I fix it?
 * Your Jetpack has a glitch. Something went wrong that’s never supposed to happen.
   Guess you’re just lucky: xml_rpc-32700
    Try connecting again. Error Details: 
   The Jetpack server could not communicate with your site’s XML-RPC URL. Please
   check to make sure [http://www.faithonview.com/xmlrpc.php](http://www.faithonview.com/xmlrpc.php)
   is working properly. It should show ‘XML‑RPC server accepts POST requests only.’
   on a line by itself when viewed in a browser and should not have any blank links
   or extra output anywhere.
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [10 years, 6 months ago](https://wordpress.org/support/topic/jetpack-error-13/#post-6841696)
 * I’m afraid the problem hasn’t changed since last time we talked, 7 months ago:
   
   [https://wordpress.org/support/topic/jetpack-broken-4?replies=7&view=all](https://wordpress.org/support/topic/jetpack-broken-4?replies=7&view=all)
 * Jetpack uses your site’s XML-RPC file to communicate with WordPress.com. Unfortunately,
   that file is still blocked on your site:
    [http://www.faithonview.com/xmlrpc.php](http://www.faithonview.com/xmlrpc.php)
 * Last time you mentioned that your hosting provider had replied that they were
   intentionally blocking XML-RPC access. Did you manage to convince them to enable
   it back after that last post? If so, you might want to get in touch with them
   again, and ask them to allow you to use XML-RPC again.
 * If your hosting provider keeps blocking you again and again, I’m afraid I can
   only suggest that you look for a different hosting provider. Most popular hosting
   providers allow access to XML-RPC, so you shouldn’t run into issues if you choose
   a popular host.
 *  Thread Starter [Hicks121](https://wordpress.org/support/users/hicks121/)
 * (@hicks121)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/jetpack-error-13/#post-6841720)
 * The host never changed it but a about a week after we last corresponded Jetpack
   connected. Not sure why but I decided then not to move my host. It has been connecting
   for the last seven months. However, with this update it happened again and I 
   just don’t want to deal with it again. So, tomorrow I am backing all my sites
   up and then switching hosts. Hopefully that will take care of my issue.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Jetpack error’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
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 * 2 replies
 * 2 participants
 * Last reply from: [Hicks121](https://wordpress.org/support/users/hicks121/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/jetpack-error-13/#post-6841720)
 * Status: resolved