Title: jetpack error
Last modified: March 31, 2025

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# jetpack error

 *  Resolved [hhhuhu](https://wordpress.org/support/users/hhhuhu/)
 * (@hhhuhu)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/jetpack-error-39/)
 * Hi Jetpack Team,
 * I’ve been working through a persistent issue where Jetpack fails to connect on
   my site:
   👉 [https://silverrich.co.kr](https://silverrich.co.kr) (Server IP: 
   158.247.240.159, hosted on Cloudways, DigitalOcean Seoul)
 * I have **already tried everything** including:
    - Full database reset: `DELETE FROM wp_options WHERE option_name LIKE '%jetpack%'`
    - Jetpack plugin deletion, reinstall
    - Checked `wp-config.php` for JETPACK_* constants → none found
    - Verified WordPress Address and Site Address match exactly ([https://silverrich.co.kr](https://silverrich.co.kr))
    - Verified SSL is valid
    - Enabled: php복사편집`define( 'JETPACK_DEV_DEBUG', true ); define( 'WP_DEBUG',
      true ); define( 'WP_DEBUG_LOG', true );`
    - No relevant errors in `wp-content/debug.log`
    - Outbound requests to `public-api.wordpress.com` via curl succeed
    - `wp jetpack status` shows partial connection, `blog_id: 0`
    - Tried with multiple admin accounts
    - PHP version: 8.x, memory limit: 512M, execution time: 300, cURL enabled
 * ❌ **Still getting “Site connection failed” immediately after clicking “Set up
   Jetpack”**
   This happens in both regular and incognito browser sessions.
 * Could this be related to:
    - Jetpack-side stuck site record?
    - Cloudways/Seoul region-specific issue?
    - Token mismatch or authentication sync failure?
 * Thank you for any help or insights you can provide.
 * Best,
   HYEONBIN

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Bruce (a11n)](https://wordpress.org/support/users/bruceallen/)
 * (@bruceallen)
 * Happiness Engineer
 * [1 year, 2 months ago](https://wordpress.org/support/topic/jetpack-error-39/#post-18392556)
 * Hi [@hhhuhu](https://wordpress.org/support/users/hhhuhu/)
 * Thanks for reaching out and for the detailed troubleshooting steps! I checked
   your site, and while the XML-RPC endpoint (`https://silverrich.co.kr/xmlrpc.php`)
   is accessible, your homepage currently displays a “Nothing Found” message. Sometimes
   when Jetpack is unable to detect the homepage, it can fail in the connection 
   process.
 * A couple of things to check:
 * 1️⃣ **Set a Homepage** – Go to **Settings → Reading** and ensure a homepage is
   set, and that at least one post or page exists.
 * 2️⃣ **Check Site URL** – In your database (`wp_options` table), confirm that **
   siteurl** and **home** match exactly: `https://silverrich.co.kr`.
 * 3️⃣ **Firewall/Security Blocks** – If you use Cloudways’ firewall, a security
   plugin, or Cloudflare, try temporarily disabling them to test the connection.
 * If the issue persists, let us know.
 *  [hoverlord](https://wordpress.org/support/users/hoverlord/)
 * (@hoverlord)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/jetpack-error-39/#post-18395214)
 * I have the same issue on [https://selbsthilfe2025.drk-odenwaldkreis.de](https://selbsthilfe2025.drk-odenwaldkreis.de),
   tried jetpack debug: “Oops! Jetpack Blog not found.”. checked your solutions 
   1/2/3, problem persists.
 *  [Bruce (a11n)](https://wordpress.org/support/users/bruceallen/)
 * (@bruceallen)
 * Happiness Engineer
 * [1 year, 2 months ago](https://wordpress.org/support/topic/jetpack-error-39/#post-18395888)
 * Hi [@hoverlord](https://wordpress.org/support/users/hoverlord/)
 * At this point, I’d like to run some more tests with you on your site to try to
   figure out what’s happening.
 * Could you contact us [via this contact form](https://jetpack.com/contact-support/?rel=support&hpi=1)
   and mention this thread?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘jetpack error’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [Bruce (a11n)](https://wordpress.org/support/users/bruceallen/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/jetpack-error-39/#post-18395888)
 * Status: resolved