Title: Jetpack error message
Last modified: December 2, 2021

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# Jetpack error message

 *  Resolved [porternutrition](https://wordpress.org/support/users/porternutrition/)
 * (@porternutrition)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/jetpack-error-message-4/)
 * Currently when trying to setup Jetpack with porternutrition.co.uk we are getting
   an error stating: “Unable to insert blog”. From past experience with the issue
   we believe that it is a mix up of site IDs, either a duplication or one being
   there that shouldn’t be, would you be able to to remove that or re sync it with
   wordpress.com so we can then link it again on the self hosted wordpress.org version?
   Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fjetpack-error-message-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [porternutrition](https://wordpress.org/support/users/porternutrition/)
 * (@porternutrition)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/jetpack-error-message-4/#post-15124922)
 * I had Jetpack set up but it seems to have gone. When I try to set it up, it says
   an error has occurred. Try again.
 *  [Mohamed Mehdi Benchalal](https://wordpress.org/support/users/muffinpeace/)
 * (@muffinpeace)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/jetpack-error-message-4/#post-15124928)
 * Hi [@porternutrition](https://wordpress.org/support/users/porternutrition/)
 * It seems that the domain name is linked to a WordPress.com site but that it’s
   still pointing there, so I can confirm that it’s not linked to a self-hosted 
   WordPress.org site yet.
 * We’d be happy to unlink it from that WordPress.com site on our end, but we’ll
   need you to reach out [privately here](https://wordpress.com/help) using the 
   account that owns it.
 * Please don’t forget to insert a link to this thread.
 * Best,
 *  Thread Starter [porternutrition](https://wordpress.org/support/users/porternutrition/)
 * (@porternutrition)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/jetpack-error-message-4/#post-15125527)
 * Thanks Mehdi. We have unlinked it to wordpress.com but it is still giving the
   Jetpack error on porternutrition
 * I am not sure which link to include
 *  [deathlynotes](https://wordpress.org/support/users/deathlynotes/)
 * (@deathlynotes)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/jetpack-error-message-4/#post-15127330)
 * Hello [@porternutrition](https://wordpress.org/support/users/porternutrition/)
 * You can add the link [https://wordpress.org/support/topic/jetpack-error-message-4/](https://wordpress.org/support/topic/jetpack-error-message-4/)
   on your Help Desk Support request.
 * Let me know if you have any questions.
 * My best regards,
 * Michelle
 *  [Quirious](https://wordpress.org/support/users/quirious/)
 * (@quirious)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/jetpack-error-message-4/#post-15133131)
 * I have uninstalled and reinstalled Jetpack several times and my Jetpack dashboard
   will not load and I have received the following error message: Jetpack encountered
   an error and was unable to display the Dashboard. Please try refreshing the page.
 *  Plugin Contributor [Karen Attfield](https://wordpress.org/support/users/wpkaren/)
 * (@wpkaren)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/jetpack-error-message-4/#post-15135690)
 * Hi [@quirious](https://wordpress.org/support/users/quirious/)
 * Could you please start your own thread, as per the [Forum Welcome](https://wordpress.org/support/welcome/)?
 * [https://wordpress.org/support/plugin/jetpack#new-post](https://wordpress.org/support/plugin/jetpack#new-post)
 * The reasons for Jetpack connection errors can differ quite a bit so we often 
   would need to approach troubleshooting for each case individually.
 * Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Jetpack error message’ is closed to new replies.

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## Tags

 * [dashboard](https://wordpress.org/support/topic-tag/dashboard/)

 * 6 replies
 * 5 participants
 * Last reply from: [Karen Attfield](https://wordpress.org/support/users/wpkaren/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/jetpack-error-message-4/#post-15135690)
 * Status: resolved