Title: Jetpack Plugin Update Causing Fatal Error
Last modified: August 30, 2016

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# Jetpack Plugin Update Causing Fatal Error

 *  Resolved [ddamron4444](https://wordpress.org/support/users/ddamron4444/)
 * (@ddamron4444)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/jetpack-plugin-update-causing-fatal-error/)
 * Updated Jetpack plugin but it killed the site. no admin access either.
 * [http://www.acupuncturestudyguides.com](http://www.acupuncturestudyguides.com)
 * Steps taken so far:
    1) Renamed jetpack folder via FTP 2) Deleted Jetpack folder
   via FTP 3) Reinstalled Jetpack Folder via FTP 4) Deleted newly installed Jetpack
   Folder 5) Reinstalled older version of Jetpack Folder
 * Still no luck.
 * Any ideas? Thanks for any guidance!
 * Here’s the error presented:
 * Warning: require_once(/home/content/30/5284730/html/guides/wp-content/plugins/
   jetpack/3rd-party/3rd-party.php) [function.require-once]: failed to open stream:
   No such file or directory in /home/content/30/5284730/html/guides/wp-content/
   plugins/jetpack/jetpack.php on line 84
 * Fatal error: require_once() [function.require]: Failed opening required ‘/home/
   content/30/5284730/html/guides/wp-content/plugins/jetpack/3rd-party/3rd-party.
   php’ (include_path=’.:/usr/local/php5/lib/php’) in /home/content/30/5284730/html/
   guides/wp-content/plugins/jetpack/jetpack.php on line 84

Viewing 1 replies (of 1 total)

 *  Thread Starter [ddamron4444](https://wordpress.org/support/users/ddamron4444/)
 * (@ddamron4444)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/jetpack-plugin-update-causing-fatal-error/#post-6600054)
 * Disregard – This has been resolved.
 * I was deleting the plugin from an old database. Found correct folder, deleted
   and resolved.

Viewing 1 replies (of 1 total)

The topic ‘Jetpack Plugin Update Causing Fatal Error’ is closed to new replies.

## Tags

 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)
 * [jetpack plugin](https://wordpress.org/support/topic-tag/jetpack-plugin/)

 * 1 reply
 * 1 participant
 * Last reply from: [ddamron4444](https://wordpress.org/support/users/ddamron4444/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/jetpack-plugin-update-causing-fatal-error/#post-6600054)
 * Status: resolved

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