Title: JetPack Problem
Last modified: August 24, 2016

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# JetPack Problem

 *  Resolved [Amy_Beth](https://wordpress.org/support/users/amy_beth/)
 * (@amy_beth)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/jetpack-problem-7/)
 * I cannot get into my site at all. I get the following error message:
    Fatal error:
   Cannot find a library with slug admin-pages/class.jetpack-landing-page. in /home/
   content/93/9337593/html/ericyoffie/wp-content/plugins/jetpack/require-lib.php
   on line 27
 * ​I tried uploading and installing Jetpack 3.4.3 manually, but it did not get 
   me into my site.
 * I did not delete the old Jetpack before uploading a new folder because I am worried
   about losing all of my widgets.
 * Please let me what to do next. Thank you.
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/jetpack-problem-7/#post-6036857)
 * You need to delete the old jetpack folder – the settings are saved in the DB 
   so you won’t lose those.
 *  [jmelee1221](https://wordpress.org/support/users/jmelee1221/)
 * (@jmelee1221)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/jetpack-problem-7/#post-6036861)
 * I am getting the same sort of issue but with it stating line 35. This plugin 
   update broke my site. It was down for a while, I couldn’t even log into the back
   end. Once the host provider could get into it, he had to change the name of the
   plugin in order to allow me to log into the site.
 *  Thread Starter [Amy_Beth](https://wordpress.org/support/users/amy_beth/)
 * (@amy_beth)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/jetpack-problem-7/#post-6036868)
 * Hi, I deleted the old folder and uploaded the new folder and my site came back
   up. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘JetPack Problem’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
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 * 3 replies
 * 3 participants
 * Last reply from: [Amy_Beth](https://wordpress.org/support/users/amy_beth/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/jetpack-problem-7/#post-6036868)
 * Status: resolved