Title: Jetpack Publicize Error Message Last modified: August 20, 2016 --- # Jetpack Publicize Error Message * Resolved [scdigest1](https://wordpress.org/support/users/scdigest1/) * (@scdigest1) * [13 years, 7 months ago](https://wordpress.org/support/topic/jetpack-publicize-error-message/) * Hello – * When attempting to add a Facebook / Twitter / Linkedin connection via the Jetpack Publicize settings, we receive the following error message: * -32700: parse error. not well formed * We’ve tried to find a solution via this forum or Google, but none seem to exist. Can you please advise how we should proceed. * Thanks in advance!! * [http://wordpress.org/extend/plugins/jetpack/](http://wordpress.org/extend/plugins/jetpack/) Viewing 15 replies - 1 through 15 (of 39 total) 1 [2](https://wordpress.org/support/topic/jetpack-publicize-error-message/page/2/?output_format=md) [3](https://wordpress.org/support/topic/jetpack-publicize-error-message/page/3/?output_format=md) [→](https://wordpress.org/support/topic/jetpack-publicize-error-message/page/2/?output_format=md) * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [13 years, 7 months ago](https://wordpress.org/support/topic/jetpack-publicize-error-message/#post-3188507) * Can you please try installing the Jetpack Compatibility Plugin, so we can investigate further? * 1) Download the plugin from [http://plugins.svn.wordpress.org/jetpack/branches/jetpack-compatibility-test.zip](http://plugins.svn.wordpress.org/jetpack/branches/jetpack-compatibility-test.zip) 2) Upload the plugin to your site via Dashboard -> Plugins -> Add New. 3) Activate the plugin and go to Plugins -> Jetpack Compatibility Test. 4) Click the “Select All” button. 5) Send the results of the test to our support team via this form: [http://en.support.wordpress.com/contact/?jetpack=needs-service](http://en.support.wordpress.com/contact/?jetpack=needs-service) * Thread Starter [scdigest1](https://wordpress.org/support/users/scdigest1/) * (@scdigest1) * [13 years, 7 months ago](https://wordpress.org/support/topic/jetpack-publicize-error-message/#post-3188531) * Hello – * We are still receiving an error message, even after following your suggestions and after updating to version 2.01 today. * The error code is the same: Error code: -32700 * Thanks again for your help! * [Mew](https://wordpress.org/support/users/gokumew2/) * (@gokumew2) * [13 years, 7 months ago](https://wordpress.org/support/topic/jetpack-publicize-error-message/#post-3188533) * I got the same error when I used Firefox but it worked when I tried using Internet Explorer. Perhaps that’ll solve the issue for you as well. * Thread Starter [scdigest1](https://wordpress.org/support/users/scdigest1/) * (@scdigest1) * [13 years, 7 months ago](https://wordpress.org/support/topic/jetpack-publicize-error-message/#post-3188535) * Thanks – I really appreciate it. * I’m on a Mac, so I don’t have access to IE, but Firefox, Chrome and Safari all result in the same error message. * [Ashley Michèlle](https://wordpress.org/support/users/ashleymichelle/) * (@ashleymichelle) * [13 years, 7 months ago](https://wordpress.org/support/topic/jetpack-publicize-error-message/#post-3188536) * I use am on an iMac with Mountain Lion, and I have exactly the same problem! * I get the error message: * “Something which should never happen, happened. Sorry about that. If you try again, maybe it will work. Error code: -32301” * So frustrating! * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [13 years, 7 months ago](https://wordpress.org/support/topic/jetpack-publicize-error-message/#post-3188537) * [@ashley](https://wordpress.org/support/users/ashley/) Could you also send us an email with the results of the compatibility test, as I mentioned in my previous post? * [Kikirini](https://wordpress.org/support/users/kikirini/) * (@kikirini) * [13 years, 6 months ago](https://wordpress.org/support/topic/jetpack-publicize-error-message/#post-3188538) * Having the same issue here. Will try the compatibility test. * [Scott](https://wordpress.org/support/users/sdc05/) * (@sdc05) * [13 years, 6 months ago](https://wordpress.org/support/topic/jetpack-publicize-error-message/#post-3188539) * This has totally screwed up my Backup files. Not good. * Plugin Contributor [Sheri Grey](https://wordpress.org/support/users/designsimply/) * (@designsimply) * [13 years, 6 months ago](https://wordpress.org/support/topic/jetpack-publicize-error-message/#post-3188544) * > This has totally screwed up my Backup files. Not good. * That shouldn’t happen. Maybe try posting some additional detail about what happened in your case in a separate thread, including error messages and details about how your backups work if you can. * [miloz](https://wordpress.org/support/users/miloz/) * (@miloz) * [13 years, 6 months ago](https://wordpress.org/support/topic/jetpack-publicize-error-message/#post-3188545) * “Something which should never happen, happened. Sorry about that. If you try again, maybe it will work. Error code: -32301” * Same problem on Chrome, Safari, Firefox browsers and Mac and Linux OS :-(((( * [hectorea](https://wordpress.org/support/users/hectorea/) * (@hectorea) * [13 years, 6 months ago](https://wordpress.org/support/topic/jetpack-publicize-error-message/#post-3188546) * I’m experiencing the same issue: Error code: -32700 * Did you find a solution? * I’ve already sent you the Jetpack Compatibility Test * I’m hosted in mochahost.com * Thanks! * [Lidia](https://wordpress.org/support/users/lydiamunoz/) * (@lydiamunoz) * [13 years, 6 months ago](https://wordpress.org/support/topic/jetpack-publicize-error-message/#post-3188547) * I have the same problem when I clic in “Añadir nueva conexión Facebook.” * **Something which should never happen, happened. Sorry about that. If you try again, maybe it will work. ** * Error code: -32700 * Do you know how i can fix it, please? * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [13 years, 6 months ago](https://wordpress.org/support/topic/jetpack-publicize-error-message/#post-3188549) * [@hectorea](https://wordpress.org/support/users/hectorea/) [@lydiamunoz](https://wordpress.org/support/users/lydiamunoz/) it seems that your site is not properly connected to your WordPress.com account. This might be caused by some conflicts between Jetpack and your server settings. * If you use Varnish and Nginx on your server, you might be able to solve the issue by following the steps described here: [http://usefulmix.com/wordpress-nginx-varnish-jetpack-xml_rpc-32700-glitch-fix/](http://usefulmix.com/wordpress-nginx-varnish-jetpack-xml_rpc-32700-glitch-fix/) * If you use a different server configuration, could you let me know about it? Does your server use any kind of caching, or do you use a Firewall to protect your site? * Thanks! * [Lidia](https://wordpress.org/support/users/lydiamunoz/) * (@lydiamunoz) * [13 years, 6 months ago](https://wordpress.org/support/topic/jetpack-publicize-error-message/#post-3188550) * I fixed it. I remember I uninstall jetpack and install again and reconnect. It started to work again… Thanks [@jeremy](https://wordpress.org/support/users/jeremy/) * [miloz](https://wordpress.org/support/users/miloz/) * (@miloz) * [13 years, 6 months ago](https://wordpress.org/support/topic/jetpack-publicize-error-message/#post-3188552) * I installed the last Jetpack update, but for the “sharing” function still get: * > Something which should never happen, happened. Sorry about that. If you try > again, maybe it will work. Error code: -32301 * 🙁 * The other functions work fine. Thnx! m. Viewing 15 replies - 1 through 15 (of 39 total) 1 [2](https://wordpress.org/support/topic/jetpack-publicize-error-message/page/2/?output_format=md) [3](https://wordpress.org/support/topic/jetpack-publicize-error-message/page/3/?output_format=md) [→](https://wordpress.org/support/topic/jetpack-publicize-error-message/page/2/?output_format=md) The topic ‘Jetpack Publicize Error Message’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) ## Tags * [publicize](https://wordpress.org/support/topic-tag/publicize/) * 39 replies * 21 participants * Last reply from: [Honesthealthblog](https://wordpress.org/support/users/honesthealthblog/) * Last activity: [13 years, 2 months ago](https://wordpress.org/support/topic/jetpack-publicize-error-message/page/3/#post-3188589) * Status: resolved