Title: Jetpack register_http_request_failed Last modified: August 21, 2016 --- # Jetpack register_http_request_failed * Resolved [Jenamriss](https://wordpress.org/support/users/jenamriss/) * (@jenamriss) * [12 years, 7 months ago](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/) * I just installed Jetpack on my blog today and got the error: * Jetpack could not contact WordPress.com: register_http_request_failed. This usually means something is incorrectly configured on your web host. SSL read: error:00000000: lib(0):func(0):reason(0), errno 0 * url: [http://jenniferamriss.com/](http://jenniferamriss.com/) Webhost: Network Solutions (a web.com company) WP Version: 3.7 * Compatibility Test: * Site info * SITE_URL: [http://jenniferamriss.com](http://jenniferamriss.com) HOME_URL: [http://jenniferamriss.com](http://jenniferamriss.com) * TEST: HTTP Connection Array ( [headers] => Array ( [server] => nginx [date] => Sun, 27 Oct 2013 04:39:42 GMT [content-type] => text/plain;charset=utf-8 [ connection] => close [vary] => Cookie [x-pingback] => [http://jetpack.wordpress.com/xmlrpc.php](http://jetpack.wordpress.com/xmlrpc.php)[ expires] => Wed, 11 Jan 1984 05:00:00 GMT [cache-control] => no-cache, must-revalidate, max-age=60 [pragma] => no-cache [x-hacker] => Jetpack Test ) * [body] => OK [response] => Array ( [code] => 200 [message] => OK ) * [cookies] => Array ( ) * [filename] => ) * TEST: HTTPS Connection Array ( [headers] => Array ( [server] => nginx [date] => Sun, 27 Oct 2013 04:39:42 GMT [content-type] => text/plain;charset=utf-8 [ connection] => close [vary] => Cookie [x-pingback] => [https://jetpack.wordpress.com/xmlrpc.php](https://jetpack.wordpress.com/xmlrpc.php)[ expires] => Wed, 11 Jan 1984 05:00:00 GMT [cache-control] => no-cache, must-revalidate, max-age=60 [pragma] => no-cache [x-hacker] => Jetpack Test ) * [body] => OK [response] => Array ( [code] => 200 [message] => OK ) * [cookies] => Array ( ) * [filename] => ) * TEST: Self Connection Array ( [headers] => Array ( [date] => Sun, 27 Oct 2013 04:39:42 GMT [server] => Apache/2.2.22 (Unix) FrontPage/5.0.2.2635 [x-powered- by] => PHP/5.4.17-pl0-gentoo [expires] => Thu, 19 Nov 1981 08:52:00 GMT [cache- control] => no-store, no-cache, must-revalidate, post-check=0, pre-check=0 [pragma] => no-cache [set-cookie] => PHPSESSID=62a1f891cf8aedfd3d9a6a05a18ea909; path=/[ connection] => close [content-type] => text/plain ) * [body] => XML-RPC server accepts POST requests only. [response] => Array ( [ code] => 200 [message] => OK ) * [cookies] => Array ( [0] => WP_Http_Cookie Object ( [name] => PHPSESSID [value] => 62a1f891cf8aedfd3d9a6a05a18ea909 [expires] => [path] => / [domain] => jenniferamriss. com ) * ) * [filename] => ) * [http://wordpress.org/plugins/jetpack/](http://wordpress.org/plugins/jetpack/) Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/page/2/?output_format=md) [→](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/page/2/?output_format=md) * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [12 years, 7 months ago](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/#post-4260358) * Could you contact your hosting provider, and ask them to activate the [openssl](http://php.net/manual/en/book.openssl.php) extension in your server configuration? It might explain why your site is unable to connect with WordPress.com. * Let me know if it helps. * [EditorObserved](https://wordpress.org/support/users/editorobserved/) * (@editorobserved) * [12 years, 7 months ago](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/#post-4260371) * I am having this problem too. Network Solutions won’t do anything unless I pay $60.00 for additional support — since they say this is an issue with the third party plug-in. I am more than willing to switch to a new host, but it will take time. In the meantime, I can’t get my posts out to my subscribers, which is an issue. Not sure what to do at this point…. * [EditorObserved](https://wordpress.org/support/users/editorobserved/) * (@editorobserved) * [12 years, 7 months ago](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/#post-4260372) * p.s. NS says they will only do “global updates” — or something like that…. * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [12 years, 7 months ago](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/#post-4260373) * I’m not familiar with Network Solutions, but some users seem to say you can create your own custom php.ini file yourself: [http://forums.networksolutions.com/script-help-perl-php-asp-net-f50-change-php-ini-file-t1505.html](http://forums.networksolutions.com/script-help-perl-php-asp-net-f50-change-php-ini-file-t1505.html) * Thread Starter [Jenamriss](https://wordpress.org/support/users/jenamriss/) * (@jenamriss) * [12 years, 7 months ago](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/#post-4260380) * They told me the same thing. Pay $60 to do that. So, I canceled my hosting account with NS, and got Verve hosting for $5.95 (as a heads up to EditorObserved if he needs reliable hosting who HAS the openssl extension already activated). I’ll smack this thread again if I have issues with the new hosting, but I doubt I will. I’ve used them with wordpress before. * [EditorObserved](https://wordpress.org/support/users/editorobserved/) * (@editorobserved) * [12 years, 7 months ago](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/#post-4260382) * Yes, I am in the process of switching hosts. I don’t have the technical skills to do what Jeremy suggests and, in any case, I am totally sick of NS. Once you switched hosts were you able to access the subscribers signed up with Jetpack? * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [12 years, 7 months ago](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/#post-4260397) * > Once you switched hosts were you able to access the subscribers signed up with > Jetpack? * Once Jetpack is connected to your WordPress.com account, and if you’ve added the Subscription widget to your sidebar, your readers should be able to sign up and receive updates from your site without any issues. * It’s worth noting that if you moved from a WordPress.com blog to a self-hosted version of WordPress, your subscribers won’t be transferred automattically. I’ll need to make that transfer for you. Just let me know your old WordPress.com site address and the new Jetpack site URL and I’ll run the transfer. If you want your site to remain private, you can also contact us via this contact form: [http://jetpack.me/contact-support/](http://jetpack.me/contact-support/) * Thread Starter [Jenamriss](https://wordpress.org/support/users/jenamriss/) * (@jenamriss) * [12 years, 7 months ago](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/#post-4260398) * It can take up to 48 hours for the nameservers to show the new hosting. I’ll update once I have wordpress set up and Jetpack installed. * [EditorObserved](https://wordpress.org/support/users/editorobserved/) * (@editorobserved) * [12 years, 7 months ago](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/#post-4260403) * BTW — here is the information I’ve received about why my particular problem is happening — * … this one is definitely an error that only Network Solutions can fix. It indicates that they’ve updated part of the software on their servers to a recent version that has this known bug in it: [http://sourceforge.net/p/curl/bugs/1249/](http://sourceforge.net/p/curl/bugs/1249/) * Does this change any suggested fixes? * Looks like I’ll need to be back in touch once I’ve switched hosts to get help getting my subscribers back on line. * Thanks. * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [12 years, 7 months ago](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/#post-4260409) * > Does this change any suggested fixes? * It could mean that you won’t be able to make the fix yourself by making changes to a custom php.ini file. You would definitely need to contact Network Solutions. * But if you’re currently switching to a new site you shouldn’t experience any more issues. Do not hesitate to post again here or [send me an email](http://jetpack.me/contact-support/) once you’ve made the switch if you want me to transfer your subscribers. * Thread Starter [Jenamriss](https://wordpress.org/support/users/jenamriss/) * (@jenamriss) * [12 years, 7 months ago](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/#post-4260410) * I just installed jetpack on my new verve hosting with complete success. No problems whatsoever. So, verve hosting works as intended without any fuss. As I have no stalkers (subscribers), there’s no need for Jeremy to help me further. I hope things go well for you, Editor! * [kuper boi](https://wordpress.org/support/users/kuper-boi/) * (@kuper-boi) * [12 years, 1 month ago](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/#post-4260568) * i love jetpack features, so i was very frustated when it was couldnt connect.. now, with these tips u could solve jetpack error like i did * u must have and install : 1. core control 2. jetpack (latest, i am using jetpack 2.9.3) 3. jetpack lite (not official, with limited feature) * procedure : 1. activate jetpack (official version) note : till this step, u get error about connection * 2. activate core control 3. setting core control, tools>core control>external http access>disable CURL note : till this step, if u still couldnt connect, go next step below * 4. activate jetpack lite (and jetpack official must active too) note : after click connect, u will go to authorizing page, maybe u could some error, but u could repeat authorizing, and then.. success note : your jetpack connected, but just has two features * 5. u could deactivate jetpack lite note : so ur jetpack still connected and has complete feature * regard 🙂 * [Albertowordpress](https://wordpress.org/support/users/albertowordpress/) * (@albertowordpress) * [11 years, 9 months ago](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/#post-4260579) * good morning * i have installed my wordpress sdite in godaddy deluxe hostin * i have installed in this host 2 wordpress application connectet 2 doiain * the first wordpress can register and use jetpack in the second i can t use jatpack with core control plugin i obtain a different error * Your website needs to be publicly accessible to use Jetpack: site_inaccessible Error Details: The Jetpack server was unable to communicate with your site [http://albertobettini.info](http://albertobettini.info)[ IXR -32300: transport error: http_request_failed Operation timed out after 15001 milliseconds with 0 bytes received] * i have active the post control loggingig and when i try to connect jatpack in wordpres.com report this log POST [http://jetpack.wordpress.com/jetpack.register/1/](http://jetpack.wordpress.com/jetpack.register/1/) 400badrequest * how can i try ? * thanks Alberto * Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * (@jeherve) * Jetpack Mechanic 🚀 * [11 years, 9 months ago](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/#post-4260580) * [@albertowordpress](https://wordpress.org/support/users/albertowordpress/) I see you also contacted us via email. I replied there! * [sinsay](https://wordpress.org/support/users/sinsay/) * (@sinsay) * [11 years, 9 months ago](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/#post-4260581) * I have the same problem in [http://www.sinsay.cl](http://www.sinsay.cl) Try deactivate all plugins but nothing. * Jetpack 3.1.1 WP 3.9.2 Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/page/2/?output_format=md) [→](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/page/2/?output_format=md) The topic ‘Jetpack register_http_request_failed’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) ## Tags * [register_http_request_failed](https://wordpress.org/support/topic-tag/register_http_request_failed/) * 16 replies * 6 participants * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/) * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/jetpack-register_http_request_failed-1/page/2/#post-4260582) * Status: resolved