Jetpack Stats | Browser Console 500 Errors

  • Resolved backpackingseries

    (@backpackingseries)


    2 years ago

    Hi,

    I have verified that Jetpack Stats is disabled by visting the Jetpack modules URL at /wp-admin/admin.php?page=jetpack_modules&activated=false

    And yet, in the browser console there are a series of 500 errors as follows. What am I missing?

    wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1 
        
        
       GET https://sub.domain.tld/wp-json/jetpack/v4/stats-app/sites/XXXXXXXXX/stats/referrers?period=day&num=7&date=2024-05-21&summarize=1&max=0 500 (Internal Server Error)
Request._end @ wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1
Request.end @ wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1
l @ wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1
d @ wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1
ts @ 7141-4807cd7ce7568a04df45.js?minify=false:31
await in ts (async)
request @ 7141-4807cd7ce7568a04df45.js?minify=false:31
request @ 7141-4807cd7ce7568a04df45.js?minify=false:31
request @ 7141-4807cd7ce7568a04df45.js?minify=false:31
(anonymous) @ 7141-4807cd7ce7568a04df45.js?minify=false:31
c8 @ 7141-4807cd7ce7568a04df45.js?minify=false:31
c7.get @ 7141-4807cd7ce7568a04df45.js?minify=false:31
tv @ 7141-4807cd7ce7568a04df45.js?minify=false:31
queryFn @ 7141-4807cd7ce7568a04df45.js?minify=false:31
T @ 7141-4807cd7ce7568a04df45.js?minify=false:25
J @ 7141-4807cd7ce7568a04df45.js?minify=false:25
Mf @ 7141-4807cd7ce7568a04df45.js?minify=false:25
fetch @ 7141-4807cd7ce7568a04df45.js?minify=false:25
#j @ 7141-4807cd7ce7568a04df45.js?minify=false:31
onSubscribe @ 7141-4807cd7ce7568a04df45.js?minify=false:31
subscribe @ 7141-4807cd7ce7568a04df45.js?minify=false:25
(anonymous) @ 7141-4807cd7ce7568a04df45.js?minify=false:31
Mt @ react-dom.min.js:10
Ur @ react-dom.min.js:10
El @ react-dom.min.js:10
(anonymous) @ react-dom.min.js:10
v @ react.min.js:10
ce @ react.min.js:10
wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1 
        
        
       GET https://sub.domain.tld/wp-json/jetpack/v4/stats-app/sites/XXXXXXXXX/stats/top-posts?period=day&num=7&date=2024-05-21&summarize=1&max=0 500 (Internal Server Error)
Request._end @ wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1
Request.end @ wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1
l @ wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1
d @ wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1
ts @ 7141-4807cd7ce7568a04df45.js?minify=false:31
await in ts (async)
request @ 7141-4807cd7ce7568a04df45.js?minify=false:31
request @ 7141-4807cd7ce7568a04df45.js?minify=false:31
request @ 7141-4807cd7ce7568a04df45.js?minify=false:31
(anonymous) @ 7141-4807cd7ce7568a04df45.js?minify=false:31
c8 @ 7141-4807cd7ce7568a04df45.js?minify=false:31
c7.get @ 7141-4807cd7ce7568a04df45.js?minify=false:31
tC @ 7141-4807cd7ce7568a04df45.js?minify=false:31
queryFn @ 7141-4807cd7ce7568a04df45.js?minify=false:31
T @ 7141-4807cd7ce7568a04df45.js?minify=false:25
J @ 7141-4807cd7ce7568a04df45.js?minify=false:25
Mf @ 7141-4807cd7ce7568a04df45.js?minify=false:25
fetch @ 7141-4807cd7ce7568a04df45.js?minify=false:25
#j @ 7141-4807cd7ce7568a04df45.js?minify=false:31
onSubscribe @ 7141-4807cd7ce7568a04df45.js?minify=false:31
subscribe @ 7141-4807cd7ce7568a04df45.js?minify=false:25
(anonymous) @ 7141-4807cd7ce7568a04df45.js?minify=false:31
Mt @ react-dom.min.js:10
Ur @ react-dom.min.js:10
El @ react-dom.min.js:10
(anonymous) @ react-dom.min.js:10
v @ react.min.js:10
ce @ react.min.js:10
wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1 
        
        
       GET https://sub.domain.tld/wp-json/jetpack/v4/stats-app/sites/XXXXXXXXX/stats/visits?unit=day&quantity=7&date=2024-05-21&stat_fields=views%2Cvisitors 500 (Internal Server Error)
Request._end @ wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1
Request.end @ wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1
l @ wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1
d @ wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1
ts @ 7141-4807cd7ce7568a04df45.js?minify=false:31
await in ts (async)
request @ 7141-4807cd7ce7568a04df45.js?minify=false:31
request @ 7141-4807cd7ce7568a04df45.js?minify=false:31
request @ 7141-4807cd7ce7568a04df45.js?minify=false:31
(anonymous) @ 7141-4807cd7ce7568a04df45.js?minify=false:31
c8 @ 7141-4807cd7ce7568a04df45.js?minify=false:31
c7.get @ 7141-4807cd7ce7568a04df45.js?minify=false:31
nv @ 7141-4807cd7ce7568a04df45.js?minify=false:39
queryFn @ 7141-4807cd7ce7568a04df45.js?minify=false:39
T @ 7141-4807cd7ce7568a04df45.js?minify=false:25
J @ 7141-4807cd7ce7568a04df45.js?minify=false:25
Mf @ 7141-4807cd7ce7568a04df45.js?minify=false:25
fetch @ 7141-4807cd7ce7568a04df45.js?minify=false:25
#j @ 7141-4807cd7ce7568a04df45.js?minify=false:31
onSubscribe @ 7141-4807cd7ce7568a04df45.js?minify=false:31
subscribe @ 7141-4807cd7ce7568a04df45.js?minify=false:25
(anonymous) @ 7141-4807cd7ce7568a04df45.js?minify=false:31
Mt @ react-dom.min.js:10
Ur @ react-dom.min.js:10
El @ react-dom.min.js:10
(anonymous) @ react-dom.min.js:10
v @ react.min.js:10
ce @ react.min.js:10
wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1 
        
        
       GET https://sub.domain.tld/wp-json/jetpack/v4/stats-app/sites/XXXXXXXXX/stats/visits?unit=day&quantity=7&date=2024-05-21&stat_fields=views%2Cvisitors 500 (Internal Server Error)
Request._end @ wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1
Request.end @ wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1
l @ wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1
d @ wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1
ts @ 7141-4807cd7ce7568a04df45.js?minify=false:31
await in ts (async)
request @ 7141-4807cd7ce7568a04df45.js?minify=false:31
request @ 7141-4807cd7ce7568a04df45.js?minify=false:31
request @ 7141-4807cd7ce7568a04df45.js?minify=false:31
(anonymous) @ 7141-4807cd7ce7568a04df45.js?minify=false:31
c8 @ 7141-4807cd7ce7568a04df45.js?minify=false:31
c7.get @ 7141-4807cd7ce7568a04df45.js?minify=false:31
nv @ 7141-4807cd7ce7568a04df45.js?minify=false:39
queryFn @ 7141-4807cd7ce7568a04df45.js?minify=false:39
T @ 7141-4807cd7ce7568a04df45.js?minify=false:25
J @ 7141-4807cd7ce7568a04df45.js?minify=false:25
(anonymous) @ 7141-4807cd7ce7568a04df45.js?minify=false:25
Promise.then (async)
(anonymous) @ 7141-4807cd7ce7568a04df45.js?minify=false:25
Promise.catch (async)
J @ 7141-4807cd7ce7568a04df45.js?minify=false:25
Mf @ 7141-4807cd7ce7568a04df45.js?minify=false:25
fetch @ 7141-4807cd7ce7568a04df45.js?minify=false:25
#j @ 7141-4807cd7ce7568a04df45.js?minify=false:31
onSubscribe @ 7141-4807cd7ce7568a04df45.js?minify=false:31
subscribe @ 7141-4807cd7ce7568a04df45.js?minify=false:25
(anonymous) @ 7141-4807cd7ce7568a04df45.js?minify=false:31
Mt @ react-dom.min.js:10
Ur @ react-dom.min.js:10
El @ react-dom.min.js:10
(anonymous) @ react-dom.min.js:10
v @ react.min.js:10
ce @ react.min.js:10
wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1 
        
        
       GET https://sub.domain.tld/wp-json/jetpack/v4/stats-app/sites/XXXXXXXXX/stats/referrers?period=day&num=7&date=2024-05-21&summarize=1&max=0 500 (Internal Server Error)
Request._end @ wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1
Request.end @ wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1
l @ wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1
d @ wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1
ts @ 7141-4807cd7ce7568a04df45.js?minify=false:31
await in ts (async)
request @ 7141-4807cd7ce7568a04df45.js?minify=false:31
request @ 7141-4807cd7ce7568a04df45.js?minify=false:31
request @ 7141-4807cd7ce7568a04df45.js?minify=false:31
(anonymous) @ 7141-4807cd7ce7568a04df45.js?minify=false:31
c8 @ 7141-4807cd7ce7568a04df45.js?minify=false:31
c7.get @ 7141-4807cd7ce7568a04df45.js?minify=false:31
tv @ 7141-4807cd7ce7568a04df45.js?minify=false:31
queryFn @ 7141-4807cd7ce7568a04df45.js?minify=false:31
T @ 7141-4807cd7ce7568a04df45.js?minify=false:25
J @ 7141-4807cd7ce7568a04df45.js?minify=false:25
(anonymous) @ 7141-4807cd7ce7568a04df45.js?minify=false:25
Promise.then (async)
(anonymous) @ 7141-4807cd7ce7568a04df45.js?minify=false:25
Promise.catch (async)
J @ 7141-4807cd7ce7568a04df45.js?minify=false:25
Mf @ 7141-4807cd7ce7568a04df45.js?minify=false:25
fetch @ 7141-4807cd7ce7568a04df45.js?minify=false:25
#j @ 7141-4807cd7ce7568a04df45.js?minify=false:31
onSubscribe @ 7141-4807cd7ce7568a04df45.js?minify=false:31
subscribe @ 7141-4807cd7ce7568a04df45.js?minify=false:25
(anonymous) @ 7141-4807cd7ce7568a04df45.js?minify=false:31
Mt @ react-dom.min.js:10
Ur @ react-dom.min.js:10
El @ react-dom.min.js:10
(anonymous) @ react-dom.min.js:10
v @ react.min.js:10
ce @ react.min.js:10
wpcom-xhr-request-0d68ab8959fe1bbc1390.js?minify=false:1 
        
        
       GET https://sub.domain.tld/wp-json/jetpack/v4/stats-app/sites/XXXXXXXXX/stats/top-posts?period=day&num=7&date=2024-05-21&summarize=1&max=0 500 (Internal Server Error)

    Kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    2 years ago

    Hi there, @backpackingseries,

    Could you please post your site URL here so that we can have a look? If you want it to remain private as I suspect, you can also contact us via contact form. If you choose to reach out directly, please include a link to this thread.

    Thanks!

    Thread Starter backpackingseries

    (@backpackingseries)

    2 years ago

    @erania-pinnera thank you and I have shared the details via the contact form. Look forward to your advise.

    Kind regards,

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    2 years ago

    Brilliant, thanks @backpackingseries!

    We’ll address your message shortly. I’m going to mark this thread as solved.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Jetpack Stats | Browser Console 500 Errors’ is closed to new replies.