Title: Jetpack Stats Missing
Last modified: March 29, 2019

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# Jetpack Stats Missing

 *  Resolved [piecesofonye](https://wordpress.org/support/users/piecesofonye/)
 * (@piecesofonye)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/jetpack-stats-missing-3/)
 * I recently deactivated and then reactivated my Jetpack plugin, which erased all
   of my stats. I’m wondering how I can
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fjetpack-stats-missing-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [darnelldibbles](https://wordpress.org/support/users/darnelldibbles/)
 * (@darnelldibbles)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/jetpack-stats-missing-3/#post-11371774)
 * Hi there,
 * Were there any other prior development URLs or subdirectory/subdomain URL before
   using [https://piecesofonye.com/](https://piecesofonye.com/) or did ever change
   the site URL?
 * Are you able to see your stats here?:
 * [https://wordpress.com/stats/day/piecesofonye.com](https://wordpress.com/stats/day/piecesofonye.com)
 * How about how the stats look when you visit wp-admin?
 * Around how long was the URL was connected to Jetpack before deactivating the 
   plugin the first time?
 * Let me know and I’d be happy to look further into this for you.
 *  Thread Starter [piecesofonye](https://wordpress.org/support/users/piecesofonye/)
 * (@piecesofonye)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/jetpack-stats-missing-3/#post-11372305)
 * Hi Darnell,
 * I did change the url quite some time ago, maybe 4-5 years ago.
 * I’m unable to see my old stats here: [https://wordpress.com/stats/day/piecesofonye.com](https://wordpress.com/stats/day/piecesofonye.com).
   Just the newer ones.
 * Under wp-admin, the stats are just my newer ones.
 * The URL was connected to Jetpack for a couple of years prior to the deactivation.
 * Hope this information helps! And thank you for your help.
 *  Plugin Contributor [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/jetpack-stats-missing-3/#post-11376652)
 * With Jetpack, your stats and subscriber information is connected to a unique 
   blog ID. Sometimes, if a site owner was using a development site or a different
   address when they set up Jetpack, disconnecting may create a new blog ID. When
   this happens, it may appear that your stats and subscribers were lost.
 * That’s what happened on your site; it previously used a different site URL, areyouondrugs.
   com
 * I have fixed the issue and you should be able to get your stats and subscribers
   back by reconnecting to WordPress.com from the Jetpack section of your site’s
   Dashboard.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Jetpack Stats Missing’ is closed to new replies.

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## Tags

 * [Stats](https://wordpress.org/support/topic-tag/stats/)

 * 3 replies
 * 3 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/jetpack-stats-missing-3/#post-11376652)
 * Status: resolved