Title: Jetpack stats missing
Last modified: February 5, 2021

---

# Jetpack stats missing

 *  Resolved [joseadrianpe](https://wordpress.org/support/users/joseadrianpe/)
 * (@joseadrianpe)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/jetpack-stats-missing-5/)
 * Hi.
 * Recently we had to make a copy of a site to a temporary domain for our hosting
   provider to check something before re-enabling it. So that worked fine but the
   stats are now on that temporary domain and no longer in the original one.
 * We tried disconnecting and reinstalling the plugin as shown in this guide [https://jetpack.com/support/reconnecting-reinstalling-jetpack/](https://jetpack.com/support/reconnecting-reinstalling-jetpack/)
   but no luck.
 * I see in this topic that you were able to help that person that had the same 
   issue [https://wordpress.com/forums/topic/jetpack-stats-for-two-sites-not-one/](https://wordpress.com/forums/topic/jetpack-stats-for-two-sites-not-one/)
 * Could you help us with this?
 * Thanks in advance!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fjetpack-stats-missing-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Bruce (a11n)](https://wordpress.org/support/users/bruceallen/)
 * (@bruceallen)
 * Happiness Engineer
 * [5 years, 4 months ago](https://wordpress.org/support/topic/jetpack-stats-missing-5/#post-14007971)
 * Hi [@joseadrianpe](https://wordpress.org/support/users/joseadrianpe/)
 * Can you check the stats on the site now, and see if they are correct?
 *  Thread Starter [joseadrianpe](https://wordpress.org/support/users/joseadrianpe/)
 * (@joseadrianpe)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/jetpack-stats-missing-5/#post-14008638)
 * Yes, they are now back!
 * Just wondering how did this happen? I did not have access to the wordpress account
   that was connected. When I setup the development environment, I was given access
   to their CPanel, did the backup and installed it on another server. Was that 
   enough to shift the relationship between the domain and the “blog id” I see mentioned
   in other topics?
 * I do remember activating the akismet plugin but again, I didn’t have access to
   the wordpress.com account that was connected for that site so I am not sure how
   everything happened.
 * Thank you again for your help!
 *  Plugin Contributor [Jen H. (a11n)](https://wordpress.org/support/users/jennywp/)
 * (@jennywp)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/jetpack-stats-missing-5/#post-14009036)
 * Hey [@joseadrianpe](https://wordpress.org/support/users/joseadrianpe/),
 * Site stats (and other Jetpack-specific data like subscribers and settings) are
   tied to the unique `blog_id` assigned to your site when you connect Jetpack. 
   You can find your `blog_id` by searching your site’s source for `blog:`.
 * When you clone a site without disconnecting Jetpack, the new site gets created
   with the existing `blog_id` in the source, which confuses our system. You can
   read details about this in our documentation here:
 * [https://jetpack.com/support/safe-mode/#what-is-an-identity-crisis](https://jetpack.com/support/safe-mode/#what-is-an-identity-crisis)
 * Does this help?
 *  [wptechnical](https://wordpress.org/support/users/bcaa8ra/)
 * (@bcaa8ra)
 * [5 years ago](https://wordpress.org/support/topic/jetpack-stats-missing-5/#post-14455163)
 * I accidently started up a dev site and my stats on primamry site are now gone.
   
   Primary site: sharkcoasttactical.com dev site: sharkcoast.codestages.com
 * I have jetpack disabled on the dev site now.
 * Can you reconnect the original stats
 *  Plugin Contributor [Dan (a11n)](https://wordpress.org/support/users/drawmyface/)
 * (@drawmyface)
 * [5 years ago](https://wordpress.org/support/topic/jetpack-stats-missing-5/#post-14457693)
 * Hi [@bcaa8ra](https://wordpress.org/support/users/bcaa8ra/)
 * I’ve fixed your stats for you. In future, could you please start your own thread,
   as per the [Forum Welcome](https://wordpress.org/support/welcome/)?
    [https://wordpress.org/support/plugin/jetpack#new-post](https://wordpress.org/support/plugin/jetpack#new-post)
 * Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Jetpack stats missing’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

## Tags

 * [Stats](https://wordpress.org/support/topic-tag/stats/)

 * 5 replies
 * 5 participants
 * Last reply from: [Dan (a11n)](https://wordpress.org/support/users/drawmyface/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/jetpack-stats-missing-5/#post-14457693)
 * Status: resolved