Title: Jetpack subscription problem
Last modified: August 21, 2016

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# Jetpack subscription problem

 *  Resolved [Testing Things](https://wordpress.org/support/users/atx/)
 * (@atx)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/jetpack-subscription-problem-1/)
 * Hello,
    I just updated Jetpack to the version 2.8 and did a random check to see
   if the blog subscriptions still work, but they don’t work anymore.
 * When I use random e-mails (from many different services like gmail, hotmail, 
   yopmail etc) no mails are sent to confirm the subscription.
 * It worked as expected until now.
    I disconnected and connected again my wordpress.
   com account, (de)activated the extension, emptied the W3 total cache page cache
   and still nothing. Please any help ? My website : [http://bit.ly/1bffaIb](http://bit.ly/1bffaIb)
 * [http://wordpress.org/plugins/jetpack/](http://wordpress.org/plugins/jetpack/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [Testing Things](https://wordpress.org/support/users/atx/)
 * (@atx)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/jetpack-subscription-problem-1/#post-4564863)
 * Deactived Cloudflare CDN, emptied all w3 total cache modules, disconnected and
   reconnected to wordpress.com, reinstalled jetpack and still nothing. All i did
   was to upgrade to the latest jetpack version.
    Please any help ? Do i need to
   downgrade jetpack version ?
 *  Plugin Contributor [Richard Archambault](https://wordpress.org/support/users/richardmtl/)
 * (@richardmtl)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/jetpack-subscription-problem-1/#post-4564941)
 * Hi there,
 * I just signed up with a Google Apps account, and I got the email to confirm immediately.
   I can investigate for you what is going on with the various email addresses you
   have tried. To that end, it may be best to contact us directly so we can continue
   by email, instead of posting the email addresses here:
 * [http://jetpack.me/contact-support/](http://jetpack.me/contact-support/)
 * Please link to this thread in your message.
 *  Thread Starter [Testing Things](https://wordpress.org/support/users/atx/)
 * (@atx)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/jetpack-subscription-problem-1/#post-4564943)
 * Hello, thanks for your support, it looks like it is working with mail coming 
   from another domain.
    I read in another thread that if a mail was sent once, 
   it is not sent anymore. And maybe you disabled yomail.com e-mails (I used some
   to test). Anyway, it worked also on my side from another mail coming from another
   domain. So I think its okay now. Regards
 *  Plugin Contributor [Richard Archambault](https://wordpress.org/support/users/richardmtl/)
 * (@richardmtl)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/jetpack-subscription-problem-1/#post-4564970)
 * Ok, I will mark this thread as resolved, but if you do want to investigate exactly
   what’s up with those particular email addresses, feel free to contact us directly,
   as I mentioned.
 *  [idogenealogy](https://wordpress.org/support/users/idogenealogy/)
 * (@idogenealogy)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/jetpack-subscription-problem-1/#post-4565057)
 * I discovered today that you don’t have to have the minify aspects of WP Total
   Cache turned on. It blocks subscriptions of Jetpack from working. I didn’t even
   have to disable all plugins. I did Total Cache first — and amazingly, subscriptions
   started working again.
 * I’m off to find another “cache” plugin. Oh — it appears this was failing across
   ALL three of my sites.
 *  Plugin Contributor [Richard Archambault](https://wordpress.org/support/users/richardmtl/)
 * (@richardmtl)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/jetpack-subscription-problem-1/#post-4565062)
 * Hi **idogenealogy**,
 * That’s the first time I hear of that plugin causing issues with the subscriptions
   module; minifying can sometimes cause problems with javascript-heacvy modules
   like Likes or Tiled Galleries, but I’m not sure why you’d have this issue with
   subscriptions. If you’d like to continue the conversation in this regards, could
   you please start your own thread, as per the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome#Where_To_Post)?
 * [http://wordpress.org/support/plugin/jetpack#postform](http://wordpress.org/support/plugin/jetpack#postform)
 * Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Jetpack subscription problem’ is closed to new replies.

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 * 6 replies
 * 3 participants
 * Last reply from: [Richard Archambault](https://wordpress.org/support/users/richardmtl/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/jetpack-subscription-problem-1/#post-4565062)
 * Status: resolved