Jetpack Update Causes Site Slowdown and Post Editing Freeze

  • Resolved stefanopoma97

    (@stefanopoma97)


    5 months, 1 week ago

    I am currently using Jetpack version 14.7 and Jetpack Boost 4.5.1. For several months now, every new Jetpack update (the latest being 15.2) has caused significant site slowdown and a complete freeze when trying to edit any post.

    Once entering edit mode, the page becomes unresponsive, and it is impossible to save changes. This happens on all types of posts, whether old posts I am editing or new empty posts.

    The issue resolves immediately when Jetpack is uninstalled.

    I have followed the official guide to reconnect and reinstall Jetpack, including disconnecting and reconnecting my account, uninstalling and reinstalling the plugin, but nothing changes. https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reconnecting-jetpack

    Currently, the only workaround is to stay locked on version 14.7 or to uninstall Jetpack entirely.

    My website is stefanopoma.it, which is currently running fine with version 14.7.

    If anyone has advice or a solution, I would greatly appreciate it.

    WordPress version: 6.8.3

    Theme: Ocean WP 4.1.3

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Jen H. (a11n)

    (@jenhooks)

    5 months, 1 week ago

    Hey @stefanopoma97, thanks for the detailed report.

    Taking a look at your setup, the first general advice I have is for you to increase your memory limit. Since you are using Elementor, WooCommerce and Jetpack, OceanWP’s documentation recommends that you have a memory limit of at least 768M.

    Also, it looks like you’re using (or have used at one point in the past) several different performance plugins with overlapping functionality. When optimizing a WordPress site, sometimes less is more, as different optimizations can cause conflicts and slowdowns. These are the ones I’m able to see from our end:

    • LiteSpeed Cache
    • W3 Total Cache
    • Autoptimize
    • Asset CleanUp: Page Speed Booster
    • Async JavaScript

    I think OceanWP also has some of its own performance-related settings, as does Elementor. All together, these features manage caching, CSS/JS minification (or deferment) which can directly clash with Jetpack Boost’s page cache, critical CSS, and JavaScript deferral modules. Only one advanced caching/optimization plugin should be active at a time to avoid conflicts.

    I know this doesn’t directly address the fact that older versions of Jetpack don’t cause the issues for you, but both are important to rule out before we do any Jetpack-specific troubleshooting. Please increase your memory limit and decrease the number of performance-optimizing features on your site, and let us know if you still experience trouble with the recent Jetpack release. 🙂

    Let us know how everything goes!

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    5 months ago

    Hello @stefanopoma97,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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