Title: jetpack_id error
Last modified: August 21, 2016

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# jetpack_id error

 *  Resolved [Cy-V](https://wordpress.org/support/users/cy-v/)
 * (@cy-v)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/jetpack_id-error-2/)
 * After installing the plugin I got an error message when trying to connect with
   wordpress.
 * “Your Jetpack has a glitch. Something went wrong that’s never supposed to happen.
   Guess you’re just lucky: jetpack_id
    Probeer nog eens te verbinden. Error Details:
   Jetpack ID is empty. “
 * Self-hosted
 * [http://wordpress.org/extend/plugins/jetpack/](http://wordpress.org/extend/plugins/jetpack/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [12 years, 10 months ago](https://wordpress.org/support/topic/jetpack_id-error-2/#post-3945879)
 * In the past few months we have received more and more reports from Jetpack users
   using mostly European hosting providers, and receiving that “Empty Jetpack ID”
   error. It took us a while to reproduce the issue, as it was specific to a few
   hosts using the GnuTLS library with cURL.
 * But we think we may have found a solution to this problem, and we’ve committed
   a fix that should solve everything in the upcoming Jetpack release.
 * If you’d like to test the fix on a few of your sites, you could install the Beta
   version of the plugin, available for download here:
    [http://downloads.wordpress.org/plugin/jetpack.2.3.2b1.zip](http://downloads.wordpress.org/plugin/jetpack.2.3.2b1.zip)
 * Let me know if it helps.
 *  [WPwebbouw](https://wordpress.org/support/users/wpwebbouw/)
 * (@wpwebbouw)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/jetpack_id-error-2/#post-3945882)
 * Hi Jeremy,
 * I ran into the same jetpack_id error. Location: Netherlands.
    I tried the beta
   but no luck: I get exactly the same error.
 *  [WPwebbouw](https://wordpress.org/support/users/wpwebbouw/)
 * (@wpwebbouw)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/jetpack_id-error-2/#post-3945884)
 * Hi Jeremy,
 * I tried again after an hour and this time it worked. No more error, connecting
   to wp.com went fine. I don’t know if you changed anything, here I did install
   another plugin in the meantime. That couldn’t have made the difference, could
   it?
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [12 years, 10 months ago](https://wordpress.org/support/topic/jetpack_id-error-2/#post-3945885)
 * I didn’t make any changes to your site, but I’m glad to hear the Beta worked!
   🙂 All our tests seem to be ok so far, so we’ll probably release the next version
   of Jetpack very soon.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘jetpack_id error’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
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## Tags

 * [connecting](https://wordpress.org/support/topic-tag/connecting/)
 * [jetpack_id](https://wordpress.org/support/topic-tag/jetpack_id/)

 * 4 replies
 * 3 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [12 years, 10 months ago](https://wordpress.org/support/topic/jetpack_id-error-2/#post-3945885)
 * Status: resolved