Title: Jpegtrans missing error when bulk optimizing Last modified: August 30, 2016 --- # Jpegtrans missing error when bulk optimizing * Resolved [Mitch Menghi](https://wordpress.org/support/users/menkom/) * (@menkom) * [11 years ago](https://wordpress.org/support/topic/jpegtrans-missing-error-when-bulk-optimizing/) * Im having this issue, the plugin says ALL CLEAR in the check, i have enabled debug on output and this is what im getting, any ideas ? * I can confirm it is not the server because i have multiple sites running and they work fine when optimizing. * thefarmfoods EWWW IO version: 241.0 WP version: 4.2.2 ewww_image_optimizer_preinit() ewww_image_optimizer_admin_init() ewww_image_optimizer_init() ewww_image_optimizer_cloud_init() ewww_image_optimizer_exec_init() no admin, be quiet ewww_image_optimizer_resize_from_meta_data() attachment id: 4847 this image already has metadata, so it is not new ewww_image_optimizer_attachment_path() WP thinks the file is at: /home/thefarmfoods/public_html/wp-content/uploads/2015/ 05/bg-tile-large.jpg retrieved file path: /home/thefarmfoods/public_html/wp-content/ uploads/2015/05/bg-tile-large.jpg ewww_image_optimizer() permissions: 0644, owner: thefarmfoods, group: thefarmfoods ewww_image_optimizer_mimetype() testing mimetype:/ home/thefarmfoods/public_html/wp-content/uploads/2015/05/bg-tile-large.jpg getimagesize: image/jpeg ewww_image_optimizer_tool_found() testing case: n at nice tool not found ewww_image_optimizer_tool_found() testing case: n at /usr/bin/nice tool not found ewww_image_optimizer_tool_found() testing case: n at /usr/local/bin/ nice tool not found ewww_image_optimizer_tool_found() testing case: n at /usr/ gnu/bin/nice tool not found ewww_image_optimizer_tool_found() testing case: n at /usr/syno/bin/nice tool not found original filesize: 182294 ewww_image_optimizer_path_check() found /home/thefarmfoods/public_html/wp-content/ewww/jpegtran, testing… ewww_image_optimizer_md5check()/ home/thefarmfoods/public_html/wp-content/ewww/jpegtran: 47c39feae0712f2996c61e5ae639b706 md5sum verified, binary is intact ewww_image_optimizer_mimetype() testing mimetype:/ home/thefarmfoods/public_html/wp-content/ewww/jpegtran ewww_image_optimizer_tool_found() testing case: f at file tool not found ewww_image_optimizer_tool_found() testing case: f at /usr/bin/file tool not found ewww_image_optimizer_tool_found() testing case: f at /usr/local/bin/file tool not found ewww_image_optimizer_tool_found() testing case: f at /usr/gnu/bin/file tool not found ewww_image_optimizer_tool_found() testing case: f at /usr/syno/bin/file tool not found found /home/thefarmfoods/ public_html/wp-content/ewww/jpegtran-alt, testing… ewww_image_optimizer_mimetype() testing mimetype: /home/thefarmfoods/public_html/wp-content/ewww/jpegtran-alt ewww_image_optimizer_tool_found() testing case: f at file tool not found ewww_image_optimizer_tool_found() testing case: f at /usr/bin/file tool not found ewww_image_optimizer_tool_found() testing case: f at /usr/local/bin/file tool not found ewww_image_optimizer_tool_found() testing case: f at /usr/gnu/bin/file tool not found ewww_image_optimizer_tool_found() testing case: f at /usr/syno/bin/file tool not found ewww_image_optimizer_tool_found() testing case: j at jpegtran tool not found ewww_image_optimizer_tool_found() testing case: j at /usr/bin/jpegtran tool not found ewww_image_optimizer_tool_found() testing case: j at /usr/local/bin/jpegtran tool not found ewww_image_optimizer_tool_found() testing case: j at /usr/gnu/bin/jpegtran tool not found ewww_image_optimizer_tool_found() testing case: j at /usr/syno/bin/jpegtran tool not found ewww_image_optimizer_webp_create() disabled sizes: processing resizes processing size: thumbnail ewww_image_optimizer() permissions: 0644, owner: thefarmfoods, group: thefarmfoods ewww_image_optimizer_mimetype() testing mimetype: /home/thefarmfoods/public_html/wp-content/uploads/2015/05/bg- tile-large-200×200.jpg getimagesize: image/jpeg * [https://wordpress.org/plugins/ewww-image-optimizer/](https://wordpress.org/plugins/ewww-image-optimizer/) Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Author [Shane Bishop](https://wordpress.org/support/users/nosilver4u/) * (@nosilver4u) * [11 years ago](https://wordpress.org/support/topic/jpegtrans-missing-error-when-bulk-optimizing/#post-6192071) * First, thanks for starting a new thread. Next, can you expand the Plugin Status section, and post a screenshot of that please? * Thread Starter [Mitch Menghi](https://wordpress.org/support/users/menkom/) * (@menkom) * [11 years ago](https://wordpress.org/support/topic/jpegtrans-missing-error-when-bulk-optimizing/#post-6192078) * Here you go. [http://i.imgur.com/qBXhudN.jpg](http://i.imgur.com/qBXhudN.jpg) * Plugin Author [Shane Bishop](https://wordpress.org/support/users/nosilver4u/) * (@nosilver4u) * [11 years ago](https://wordpress.org/support/topic/jpegtrans-missing-error-when-bulk-optimizing/#post-6192082) * Can you post the debugging info from the bottom of the settings screen also? * Thread Starter [Mitch Menghi](https://wordpress.org/support/users/menkom/) * (@menkom) * [11 years ago](https://wordpress.org/support/topic/jpegtrans-missing-error-when-bulk-optimizing/#post-6192088) * I dont see this information, can you show me what it looks like ? * Plugin Author [Shane Bishop](https://wordpress.org/support/users/nosilver4u/) * (@nosilver4u) * [11 years ago](https://wordpress.org/support/topic/jpegtrans-missing-error-when-bulk-optimizing/#post-6192094) * If you have debugging turned on, just scroll down until you see the yellow section under the EWWW IO settings. * Thread Starter [Mitch Menghi](https://wordpress.org/support/users/menkom/) * (@menkom) * [11 years ago](https://wordpress.org/support/topic/jpegtrans-missing-error-when-bulk-optimizing/#post-6192095) * Are you referring to WP_DEBUG in wp-config or debug checkbox in the plugin settings? * Thread Starter [Mitch Menghi](https://wordpress.org/support/users/menkom/) * (@menkom) * [11 years ago](https://wordpress.org/support/topic/jpegtrans-missing-error-when-bulk-optimizing/#post-6192097) * Ok i see what you mean here is the screenshot. * [http://imagizer.imageshack.com/img661/3255/lrDsaf.jpg](http://imagizer.imageshack.com/img661/3255/lrDsaf.jpg) * Plugin Author [Shane Bishop](https://wordpress.org/support/users/nosilver4u/) * (@nosilver4u) * [11 years ago](https://wordpress.org/support/topic/jpegtrans-missing-error-when-bulk-optimizing/#post-6192204) * Well, you were right. I didn’t see it on the first debugging you posted, but the one from the settings screen clearly shows that exec() is disabled on that site in the disable_functions settings. So you DID have the same problem as the other user (still always best to start your own thread, helps me keep track of everyone asking for help better). I’m guessing that perhaps you have a custom php.ini for the website in question, so you may just need to edit that. At any rate, if you need help enabling it, check with your webhost for guidance. They would be the best resource for how your server is configured. * Thread Starter [Mitch Menghi](https://wordpress.org/support/users/menkom/) * (@menkom) * [11 years ago](https://wordpress.org/support/topic/jpegtrans-missing-error-when-bulk-optimizing/#post-6192273) * Ok great, i checked and i saw no custom php.ini file, however i have forwarded your comments to host to see what they find. I will get back to you. * Thread Starter [Mitch Menghi](https://wordpress.org/support/users/menkom/) * (@menkom) * [11 years ago](https://wordpress.org/support/topic/jpegtrans-missing-error-when-bulk-optimizing/#post-6192356) * Hello, i dont know what my host has done, they did something and now i see the following error message on the top of ewww * > [View post on imgur.com](https://imgur.com/Rgv0Gg1) * I told them to revert back to normal settings and they said they have, but i still see this error. * Here is the latest debug * [http://imagizer.imageshack.com/img540/4257/9t3hST.jpg](http://imagizer.imageshack.com/img540/4257/9t3hST.jpg) * Plugin Author [Shane Bishop](https://wordpress.org/support/users/nosilver4u/) * (@nosilver4u) * [11 years ago](https://wordpress.org/support/topic/jpegtrans-missing-error-when-bulk-optimizing/#post-6192357) * If you updated EWWW, then you are getting the appropriate error message that should have been showing the whole time. You’ll need to ask them how to re-enable exec() on that site. * Thread Starter [Mitch Menghi](https://wordpress.org/support/users/menkom/) * (@menkom) * [11 years ago](https://wordpress.org/support/topic/jpegtrans-missing-error-when-bulk-optimizing/#post-6192363) * Well thats the strange thing i never did get this error until the host made some modifications after you mentioned exec() was not enabled, if you look at earlier screenshots you will see the error did not exist, it does not however. * I will see if there is another way to confirm exec() is running. * Plugin Author [Shane Bishop](https://wordpress.org/support/users/nosilver4u/) * (@nosilver4u) * [11 years ago](https://wordpress.org/support/topic/jpegtrans-missing-error-when-bulk-optimizing/#post-6192367) * What I’m trying to tell you is that the problem was there the whole time, but the plugin had a bug where it was not being shown which I fixed in 2.4.2. Your debug log confirms that exec is in the disable_functions setting, and it outputs the raw value that php reports. Pretty hard to be wrong about that. * Thread Starter [Mitch Menghi](https://wordpress.org/support/users/menkom/) * (@menkom) * [11 years ago](https://wordpress.org/support/topic/jpegtrans-missing-error-when-bulk-optimizing/#post-6192372) * Looks like all working now i can see compression taking place and also the error message is gone. Thanks for your advice 5 star plugin 🙂 Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Jpegtrans missing error when bulk optimizing’ is closed to new replies. * ![](https://ps.w.org/ewww-image-optimizer/assets/icon-256x256.png?rev=1582276) * [EWWW Image Optimizer](https://wordpress.org/plugins/ewww-image-optimizer/) * [Frequently Asked Questions](https://wordpress.org/plugins/ewww-image-optimizer/#faq) * [Support Threads](https://wordpress.org/support/plugin/ewww-image-optimizer/) * [Active Topics](https://wordpress.org/support/plugin/ewww-image-optimizer/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ewww-image-optimizer/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ewww-image-optimizer/reviews/) * 14 replies * 2 participants * Last reply from: [Mitch Menghi](https://wordpress.org/support/users/menkom/) * Last activity: [11 years ago](https://wordpress.org/support/topic/jpegtrans-missing-error-when-bulk-optimizing/#post-6192372) * Status: resolved