Title: JQuery
Last modified: December 14, 2022

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# JQuery

 *  Resolved [meggranit](https://wordpress.org/support/users/meggranit/)
 * (@meggranit)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/jquery-63/)
 * Hi, I installed W3 Total Cache and am now seeing an issue with my checkout page.
   There is a button that says “Payment Information” that uses JQuery to show/hide
   certain fields. After adding W3 this feature no longer works. I tried to uncheck
   caching and deactivate the plugin but the issue is not going away. Would you 
   know how to resolve this issue?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fjquery-63%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/jquery-63/#post-16289781)
 * Hello [@meggranit](https://wordpress.org/support/users/meggranit/)
 * Thank you for reaching out and I am happy to assist you with this.
    I’ve checked
   the page you shared and I see the problem you are referring to. However, I do
   see that the W3 Total Cache is disabled and not active on your website. I am 
   not sure which settings you used, but the problem that may be causing this was
   the minify option, and again, W3 Total Cache is not enabled at the moment, and
   therefore not affecting your website. Can you please completely remove all W3TC
   files and remove the plugin and let me know if the problem persists so we can
   confirm that the issue is related to the W3TC? 1. Deactivate and Delete Plugin
   2. Check .htaccess File (make backup) W3TC will create many directives in .htaccess
   file to control the caching behavior. Each section will start and end with comments
   like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”. Ensure that
   no residual entries are left over in your .htaccess file after deleting the plugin.
   3. Delete wp-content files and folders – cache folder – w3tc-config folder – 
   object-cache.php (if exists) – advanced-cache.php (if exists) – db.php (if exists)–
   upgrade folder – delete w3-total-cache folder in wp-content/plugins/ (if exists)
 * Let me know if the problem persists after these steps.
 * Thanks!
 *  Thread Starter [meggranit](https://wordpress.org/support/users/meggranit/)
 * (@meggranit)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/jquery-63/#post-16289925)
 * Hi,
    I removed the directories you mentioned and am still having an issue with
   the javascript. I am not sure how to check the .htaccess file. I dont see “#BEGIN
   W3TC Page Cache core” and “#END W3TC Page Cache core” in the .htaccess file so
   I am not sure if I am looking in the right place. 
 * Thanks,
    Meghan
 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/jquery-63/#post-16292332)
 * Hello [@meggranit](https://wordpress.org/support/users/meggranit/)
 * Thank you for your feedback.
    The .htaccess file should be located in the root
   of your website, for example: public_html/respawn.insure If no W3TC rules are
   in that file it means that the rules are already removed once the plugin was 
   deleted automatically. This also means that since everything related to the W3
   Total Cache is deleted, W3TC does not have any impact on your website. However,
   I’ve checked your website and I can see that the W3TC is still enabled and the“
   Payment Information” button is working now, throwing no console errors.
 * Can you please confirm this?
 * Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘JQuery’ is closed to new replies.

 * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806)
 * [W3 Total Cache](https://wordpress.org/plugins/w3-total-cache/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/w3-total-cache/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/w3-total-cache/)
 * [Active Topics](https://wordpress.org/support/plugin/w3-total-cache/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/w3-total-cache/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/w3-total-cache/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/jquery-63/#post-16292332)
 * Status: resolved