Title: js css missing
Last modified: September 15, 2020

---

# js css missing

 *  Resolved [davecoledave](https://wordpress.org/support/users/davecoledave/)
 * (@davecoledave)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/js-css-missing/)
 * I updated it to latest version and getting error js and css missing. Here is 
   the screenshot [http://prntscr.com/uhh2le](http://prntscr.com/uhh2le)
 * Edit: I am using wp rocket latest version 3.7.0.1
    -  This topic was modified 5 years, 8 months ago by [davecoledave](https://wordpress.org/support/users/davecoledave/).

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Plugin Author [Spacetime](https://wordpress.org/support/users/spacetime/)
 * (@spacetime)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/js-css-missing/#post-13406851)
 * It seems your browser is serving old CSS/JS files.
 * This might be due to some caching or optimizing plugin.
 * Make sure the version info is not stripped off:
    [https://adinserter.pro/documentation/troubleshooting#incompatible-file-loaded](https://adinserter.pro/documentation/troubleshooting#incompatible-file-loaded)
 * Try to reload the page with Ctrl F5.
 *  Thread Starter [davecoledave](https://wordpress.org/support/users/davecoledave/)
 * (@davecoledave)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/js-css-missing/#post-13406908)
 * I reloaded the page ctrl+F5. Cleared the cache cookies from wp rocket and from
   my browser too. I have checked in my second computer in incognito but still shows
   same.
 *  Plugin Author [Spacetime](https://wordpress.org/support/users/spacetime/)
 * (@spacetime)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/js-css-missing/#post-13406925)
 * This indicates that something is caching old file versions.
 * Please check the source code.
    Do the plugin CSS/JS files have version info?
 * Something like
 *     ```
       /wp-content/plugins/ad-inserter/css/ai-settings.css?ver=2.6.14
       /wp-content/plugins/ad-inserter/js/ad-inserter.js?ver=2.6.14
       ```
   
 *  Thread Starter [davecoledave](https://wordpress.org/support/users/davecoledave/)
 * (@davecoledave)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/js-css-missing/#post-13406953)
 * I went to the path in my filemanager and oopened css and got this : [https://prnt.sc/uhhjnk](https://prnt.sc/uhhjnk)
 * in js: [https://prnt.sc/uhhki7](https://prnt.sc/uhhki7)
 * I am using wp rocket and enabled js combine features
 *  Plugin Author [Spacetime](https://wordpress.org/support/users/spacetime/)
 * (@spacetime)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/js-css-missing/#post-13406958)
 * Then the files are ok.
 * Do you see any error or warning messages in the browser’s console?
 *  Thread Starter [davecoledave](https://wordpress.org/support/users/davecoledave/)
 * (@davecoledave)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/js-css-missing/#post-13408285)
 * In my first message I have attached screenshot of warning I got. and while pressing
   Crtl+Shift+J I can see this:
 * AD INSERTER: plugin version: 2.6.14, loaded JavaScript version: 2.6.11
    ad-inserter.
   js:5672 AD INSERTER: plugin version: 2.6.14, loaded CSS version: 2.6.11 content.
   js:5 ——–init———– [https://www.example.com/wp-admin/options-general.php?page=ad-inserter.php](https://www.example.com/wp-admin/options-general.php?page=ad-inserter.php)
    -  This reply was modified 5 years, 8 months ago by [davecoledave](https://wordpress.org/support/users/davecoledave/).
 *  Plugin Author [Spacetime](https://wordpress.org/support/users/spacetime/)
 * (@spacetime)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/js-css-missing/#post-13408300)
 * Then the browser is still loading the old files.
 * Make sure the browser will load the files from the plugin and not some old files
   from the cache.
 * The message says that the version parmeter is missing.
    This usually happens 
   when some caching or optimizing plugin changes the code generated by Ad Inserter.
   Version parameter is there so that the browser loads the right file when the 
   plugin is updated.
 *  Plugin Author [Spacetime](https://wordpress.org/support/users/spacetime/)
 * (@spacetime)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/js-css-missing/#post-13417174)
 * Are you still having issues?
 *  Thread Starter [davecoledave](https://wordpress.org/support/users/davecoledave/)
 * (@davecoledave)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/js-css-missing/#post-13417187)
 * no. It has been fixed now. Thank You
 *  Plugin Author [Spacetime](https://wordpress.org/support/users/spacetime/)
 * (@spacetime)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/js-css-missing/#post-13417195)
 * Great 🙂

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘js css missing’ is closed to new replies.

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 * 10 replies
 * 2 participants
 * Last reply from: [Spacetime](https://wordpress.org/support/users/spacetime/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/js-css-missing/#post-13417195)
 * Status: resolved