Title: JS Errors (2)
Last modified: October 19, 2020

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# JS Errors (2)

 *  Resolved [MikkelCrunch](https://wordpress.org/support/users/mikkelcrunch/)
 * (@mikkelcrunch)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/js-errors-2-2/)
 * Hi,
 * Basically the plugin works on our website.
 * What we noticed, however, was that an unusually high number of visitors choose
   the forgot password option.
    When we researched what could be the reason, we 
   noticed that if the user entered an incorrect password, no error messages were
   displayed.
 * A look at the console then showed us the Javascript errors.
 * The first: /wp-admin/admin-ajax.js 503
    The Second: Uncaught TypeError: Connot
   read property ‘lenght’ of undefined – pum-site-scripts.js?…rated = xxxx
 * We have already read in the documentation that several loaded jquery scripts 
   could be the problem, but this is not the case with us.
 * The problem is not only in the popup but also with the “normal” login directly
   on the page.
 * Our user management is handled by “ninja forms”.
 * Thank you in advance for your help!
 * Best regards
    Mikkel

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Bel](https://wordpress.org/support/users/belimperial/)
 * (@belimperial)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/js-errors-2-2/#post-13560251)
 * Hi,
 * Thank you for reaching out!
 * I’m sorry to hear you’re having this trouble on your site. It seems this might
   be a plugin or theme conflict. To isolate what’s causing this issue is to troubleshoot
   the site.
 * Please could you try the debugging process on this link – [https://docs.wppopupmaker.com/article/332-test-whether-a-plugin-or-theme-interferes-with-popup-maker](https://docs.wppopupmaker.com/article/332-test-whether-a-plugin-or-theme-interferes-with-popup-maker)
   and see if the issue exists when just Popup Maker & Ninja Forms are active.
 * Please let us know if this helps fix the issue.
 *  [Frank Corso](https://wordpress.org/support/users/fpcorso/)
 * (@fpcorso)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/js-errors-2-2/#post-13625510)
 * Hey [@mikkelcrunch](https://wordpress.org/support/users/mikkelcrunch/),
 * Thanks for using Popup Maker. It’s been a few days since we heard from you, so
   we are closing this issue. Feel free to come back if you still need assistance.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘JS Errors (2)’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [Frank Corso](https://wordpress.org/support/users/fpcorso/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/js-errors-2-2/#post-13625510)
 * Status: resolved