Title: JSON API server error
Last modified: May 1, 2019

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# JSON API server error

 *  [mattthev1](https://wordpress.org/support/users/mattthev/)
 * (@mattthev)
 * [7 years ago](https://wordpress.org/support/topic/json-api-server-error/)
 * Hi,
    I have problem with order confirmations. It actually complete the order,
   but didn’t grant access to the downloadable files. It happens on the latest version,
   it was working fine on the previous version. Order Notes: “Error during status
   transition. Did not receive a JSON reply from the API server.” Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fjson-api-server-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [edward_plainview](https://wordpress.org/support/users/edward_plainview/)
 * (@edward_plainview)
 * [7 years ago](https://wordpress.org/support/topic/json-api-server-error/#post-11494483)
 * Hi,
    Have you added the snippet to refresh the page after the payment is detected?
   It’s necessary to automatically grant access to downloadable files after the 
   payment is detected.
 * [https://mycryptocheckout.com/doc/snippets/refresh-page-after-payment-complete/](https://mycryptocheckout.com/doc/snippets/refresh-page-after-payment-complete/)
 * If that doesn’t help you say the payment is being automatically detected though?
 *  Thread Starter [mattthev1](https://wordpress.org/support/users/mattthev/)
 * (@mattthev)
 * [7 years ago](https://wordpress.org/support/topic/json-api-server-error/#post-11495277)
 * I did add it lately, but on 2.52 I didn’t use it and plugin was working good.
   I’ve added it on 2.53, but it doesn’t grant access to downloadable files.
    Order
   Notes: “Error during status transition. Did not receive a JSON reply from the
   API server.” When I downgrade to 2.52, download files are granted like a charm.
 * I’ve tested it with ETH payments and Metamask button.
    But from customers I know,
   that 2.53 has the problem at least with ETH, ETC and XVG. 2.52 is fine though,
   at least ETH and ETC.
 * Any idea? Thanks.
 *  Plugin Author [edward_plainview](https://wordpress.org/support/users/edward_plainview/)
 * (@edward_plainview)
 * [7 years ago](https://wordpress.org/support/topic/json-api-server-error/#post-11496116)
 * I’d love to see this for myself. Could you e-mail me with the appropriate info?
 * [info@mycryptocheckout.com](https://wordpress.org/support/topic/json-api-server-error/info@mycryptocheckout.com?output_format=md)
 *  Thread Starter [mattthev1](https://wordpress.org/support/users/mattthev/)
 * (@mattthev)
 * [7 years ago](https://wordpress.org/support/topic/json-api-server-error/#post-11500838)
 * What is appropriate info?
    2.52 access granted to download file 2.53 access is
   not granted to download file
 * 2.52 No errors
    2.53 Error during status transition. Did not receive a JSON reply
   from the API server.
 * I didn’t tried it wihtout other gateways. I use XMR, RYO and Cryptowoo, but everything
   is fine with 2.52.
 *  Plugin Author [edward_plainview](https://wordpress.org/support/users/edward_plainview/)
 * (@edward_plainview)
 * [7 years ago](https://wordpress.org/support/topic/json-api-server-error/#post-11501597)
 * A login in order to enable debug mode and see what is happening on the backend.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘JSON API server error’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [edward_plainview](https://wordpress.org/support/users/edward_plainview/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/json-api-server-error/#post-11501597)
 * Status: not resolved