Title: JSON error
Last modified: December 28, 2020

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# JSON error

 *  Resolved [kierenparkes](https://wordpress.org/support/users/kierenparkes/)
 * (@kierenparkes)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/json-error-31/)
 * I am using the Uptown Style theme for my website and pasted the [user-submitted-
   posts] shortcode onto one of the pages. This resulted in “Updating failed. The
   response is not a valid JSON response.”. Is there something I’m doing wrong here?
 * Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/json-error-31/#post-13841014)
 * I don’t know tbh. The plugin is tested/developed on default WordPress themes 
   only. So to see how it works normally, try switching temporarily to any of the
   default WordPress themes and try again. You will find there is no such error.
 * Then for specific issues with how your theme displays shortcodes (like `[user-
   submitted-posts]`), best advice would be to ask your theme developer. They will
   know best what’s happening/required for their own theme.
 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/json-error-31/#post-13893855)
 * Hi [@kierenparkes](https://wordpress.org/support/users/kierenparkes/), just wanted
   to follow up with this. It’s been awhile with no reply, so I hope the issue is
   resolved? Or if there is anything I can do to help, please let me know. Thank
   you.
 *  Thread Starter [kierenparkes](https://wordpress.org/support/users/kierenparkes/)
 * (@kierenparkes)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/json-error-31/#post-13894304)
 * Hi there sorry forgot to reply, as it turns out it wasn’t an issue with the plugin
   but rather the permalinks on my site were causing the issue. Appreciate the help.
 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/json-error-31/#post-13894331)
 * All good. Thanks for following up. Glad you got it sorted.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘JSON error’ is closed to new replies.

 * ![](https://ps.w.org/user-submitted-posts/assets/icon-256x256.png?rev=2567685)
 * [User Submitted Posts – Enable Users to Submit Posts from the Front End](https://wordpress.org/plugins/user-submitted-posts/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/user-submitted-posts/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/user-submitted-posts/)
 * [Active Topics](https://wordpress.org/support/plugin/user-submitted-posts/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/user-submitted-posts/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/user-submitted-posts/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/json-error-31/#post-13894331)
 * Status: resolved