Title: JSON error is back Last modified: August 7, 2020 --- # JSON error is back * Resolved [hbk747](https://wordpress.org/support/users/hbk747/) * (@hbk747) * [5 years, 10 months ago](https://wordpress.org/support/topic/json-error-is-back/) * I had a previous issue which you guys resolved where when I try to save or update a post, it gives me this error: Updating failed. The response is not a valid JSON response. * I deactivated your plugin and everything works fine now. Could you please help me out. I am going to go live with my website in a week and do not want to uninstall it since it is fantastic. * [http://www.paradigmshift.com.pk](http://www.paradigmshift.com.pk) * Thank you - This topic was modified 5 years, 10 months ago by [hbk747](https://wordpress.org/support/users/hbk747/). Viewing 9 replies - 1 through 9 (of 9 total) * Thread Starter [hbk747](https://wordpress.org/support/users/hbk747/) * (@hbk747) * [5 years, 10 months ago](https://wordpress.org/support/topic/json-error-is-back/#post-13222428) * I am not sure if this is because of a clash with another plugin. I recently installed CSS toolbox and updating some other plugins like redux lite, yoast, essential addons for elementor, and monster insights - This reply was modified 5 years, 10 months ago by [hbk747](https://wordpress.org/support/users/hbk747/). * Plugin Author [WebFactory](https://wordpress.org/support/users/webfactory/) * (@webfactory) * [5 years, 10 months ago](https://wordpress.org/support/topic/json-error-is-back/#post-13227789) * Hi, We haven’t changed anything in the plugin since the last update that fixed it. So, there has to be a recent change in some other plugin. We’ll have a look but I can’t make any promises since this involves debugging issues with other plugins we don’t have control over. * Thread Starter [hbk747](https://wordpress.org/support/users/hbk747/) * (@hbk747) * [5 years, 10 months ago](https://wordpress.org/support/topic/json-error-is-back/#post-13228208) * okay please have a look. i am also going to try disabling the rwcently updated plugins so I can tell you and them about the clash. * Thread Starter [hbk747](https://wordpress.org/support/users/hbk747/) * (@hbk747) * [5 years, 10 months ago](https://wordpress.org/support/topic/json-error-is-back/#post-13228279) * Okay, I just tried deactivating all the recently updated plugins as well as 1- 2 newly added plugins while keeping your plugin active, and the JSON error still appears. It goes away when I deactivate your plugin. So, on my end I cannot locate which plugin it is having a crash with. This started 2 days back * Thread Starter [hbk747](https://wordpress.org/support/users/hbk747/) * (@hbk747) * [5 years, 10 months ago](https://wordpress.org/support/topic/json-error-is-back/#post-13229038) * Update: I have found the culprit. It is the plugin WP User Avatar but this plugin was updated 2 months ago. I am not sure why it is giving problems now :/ I am messaging them also but I thought I should let you guys know - This reply was modified 5 years, 10 months ago by [hbk747](https://wordpress.org/support/users/hbk747/). * [Manuel Rocha](https://wordpress.org/support/users/manuelrocha88/) * (@manuelrocha88) * [5 years, 10 months ago](https://wordpress.org/support/topic/json-error-is-back/#post-13234626) * [@hbk747](https://wordpress.org/support/users/hbk747/) are you sure you didn’t uninstall our plugin and install it again from the WordPress repo? * Try to uninstall and install our version that we are still testing to see if this issue goes away: [https://u.pcloud.link/publink/show?code=XZWrqlkZovA4mja4AWkM6JILApElSz75YIp7](https://u.pcloud.link/publink/show?code=XZWrqlkZovA4mja4AWkM6JILApElSz75YIp7) * Thread Starter [hbk747](https://wordpress.org/support/users/hbk747/) * (@hbk747) * [5 years, 10 months ago](https://wordpress.org/support/topic/json-error-is-back/#post-13234636) * I uninstalled the plugin that was giving the issue and so its working now. * [Manuel Rocha](https://wordpress.org/support/users/manuelrocha88/) * (@manuelrocha88) * [5 years, 10 months ago](https://wordpress.org/support/topic/json-error-is-back/#post-13234642) * [@hbk747](https://wordpress.org/support/users/hbk747/) great. * If you have a minute and haven’t done so, please leave a review. It’s what keeps support going. Thank you 🙏 [https://wordpress.org/support/plugin/wp-external-links/reviews/#new-post](https://wordpress.org/support/plugin/wp-external-links/reviews/#new-post) * Thread Starter [hbk747](https://wordpress.org/support/users/hbk747/) * (@hbk747) * [5 years, 10 months ago](https://wordpress.org/support/topic/json-error-is-back/#post-13236854) * Brother I already gave u guys 5/5 because of the amazing customer service and plugin! * Thanks again! Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘JSON error is back’ is closed to new replies. * ![](https://ps.w.org/wp-external-links/assets/icon-256x256.png?rev=2103983) * [External Links - nofollow, noopener & new window](https://wordpress.org/plugins/wp-external-links/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-external-links/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-external-links/) * [Active Topics](https://wordpress.org/support/plugin/wp-external-links/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-external-links/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-external-links/reviews/) * 9 replies * 3 participants * Last reply from: [hbk747](https://wordpress.org/support/users/hbk747/) * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/json-error-is-back/#post-13236854) * Status: resolved