Title: JSON error when saving
Last modified: March 3, 2025

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# JSON error when saving

 *  Resolved [jerrystewart99](https://wordpress.org/support/users/jerrystewart99/)
 * (@jerrystewart99)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/json-error-when-saving-2/)
 * I’m using KB with the Divi theme.
 * I get the following error when saving an Article with ‘Edit Article’ after using
   Divi to create content for that Article. Looks like maybe a KB – Divi clash?
 * The error is: `Updating failed. The response is not a valid JSON response.`
 * I’ve tried saving Permalinks.
 * I’ve enabled KB in the Divi Builder as per your prompts.
 * Do you have any suggestions?
 * Thank you
    -  This topic was modified 1 year, 3 months ago by [jerrystewart99](https://wordpress.org/support/users/jerrystewart99/).

Viewing 1 replies (of 1 total)

 *  Plugin Author [echoplugins](https://wordpress.org/support/users/echoplugins/)
 * (@echoplugins)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/json-error-when-saving-2/#post-18340099)
 * Hi Jerry,
 * I’m sorry to hear about the difficulties you’re experiencing. We’ve tested the
   latest Divi theme, including editing and creating articles with Divi elements,
   and were unable to replicate the issues you mentioned.
 * To assist you further, we need more information that should not be shared on 
   a public forum. Could you please open a support ticket on our website so we can
   look into this in detail and provide the best possible assistance?
 * You can submit the contact form at:
   [https://www.echoknowledgebase.com/technical-support/](https://www.echoknowledgebase.com/technical-support/)
   Kind Regards,Dave atEcho Plugins Team

Viewing 1 replies (of 1 total)

The topic ‘JSON error when saving’ is closed to new replies.

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## Tags

 * [divi](https://wordpress.org/support/topic-tag/divi/)
 * [json](https://wordpress.org/support/topic-tag/json/)

 * 1 reply
 * 2 participants
 * Last reply from: [echoplugins](https://wordpress.org/support/users/echoplugins/)
 * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/json-error-when-saving-2/#post-18340099)
 * Status: resolved