Title: JSON.parse error Last modified: July 15, 2021 --- # JSON.parse error * Resolved [slalani](https://wordpress.org/support/users/slalani/) * (@slalani) * [4 years, 11 months ago](https://wordpress.org/support/topic/json-parse-error-9/) * I have just installed SG Security plugin on WordPress setup. After trying to visit the dashboard, I’m displayed this error * > JSON.parse: unexpected character at line 1 column 1 of the JSON data * Screenshot: [https://prnt.sc/1bdsi9h](https://prnt.sc/1bdsi9h) Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Author [Stanimir Stoyanov](https://wordpress.org/support/users/sstoqnov/) * (@sstoqnov) * SiteGround Representative * [4 years, 11 months ago](https://wordpress.org/support/topic/json-parse-error-9/#post-14663562) * Hey [@slalani](https://wordpress.org/support/users/slalani/) * Would it be possible to provide your site url, please? * Regards, Stanimir * Thread Starter [slalani](https://wordpress.org/support/users/slalani/) * (@slalani) * [4 years, 11 months ago](https://wordpress.org/support/topic/json-parse-error-9/#post-14663649) * Hi [@sstoqnov](https://wordpress.org/support/users/sstoqnov/) * I restored the last backup from my Siteground dashboard and installed the plugin again, and this seems to have fixed the problem. * I don’t know what caused the problem in the first place. But thank you for your prompt reply. * Plugin Author [Stanimir Stoyanov](https://wordpress.org/support/users/sstoqnov/) * (@sstoqnov) * SiteGround Representative * [4 years, 11 months ago](https://wordpress.org/support/topic/json-parse-error-9/#post-14663654) * Hey [@slalani](https://wordpress.org/support/users/slalani/) * Please check the error_log file in your public_html folder for more details about the issue. * Regards, Stanimir * Thread Starter [slalani](https://wordpress.org/support/users/slalani/) * (@slalani) * [4 years, 11 months ago](https://wordpress.org/support/topic/json-parse-error-9/#post-14663710) * Thanks [@sstoqnov](https://wordpress.org/support/users/sstoqnov/) * Here is a dump of the log * ``` [15-Jul-2021 06:39:15 UTC] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') hci_termmeta.meta_key = 'order' OR hci_termmeta.meta_key IS NULL ) ) ORDER BY ' at line 2 for query SELECT DISTINCT t.term_id, tt.parent, tt.count, tt.taxonomy FROM hci_terms AS t LEFT JOIN hci_termmeta ON ( t.term_id = hci_termmeta.term_id AND hci_termmeta.meta_key='order') INNER JOIN hci_term_taxonomy AS tt ON t.term_id = tt.term_id WHERE tt.taxonomy IN ('product_cat') AND ( ) hci_termmeta.meta_key = 'order' OR hci_termmeta.meta_key IS NULL ) ) ORDER BY hci_termmeta.meta_value+0 ASC, t.name ASC made by do_action_ref_array('generate_category_lookup_table'), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Admin\CategoryLookup->regenerate, get_terms, WP_Term_Query->query, WP_Term_Query->get_terms [15-Jul-2021 08:57:36 UTC] PHP Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 46447276840 bytes) in /home/customer/www/****.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 476 [15-Jul-2021 08:57:36 UTC] PHP Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 46447276840 bytes) in /home/customer/www/****.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 476 [15-Jul-2021 08:58:10 UTC] PHP Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 38743650032 bytes) in /home/customer/www/****.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 476 [15-Jul-2021 08:58:13 UTC] PHP Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 46447276840 bytes) in /home/customer/www/****.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 476 [15-Jul-2021 08:58:13 UTC] PHP Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 46447276840 bytes) in /home/customer/www/****.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 476 [15-Jul-2021 09:00:34 UTC] PHP Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 21666586884 bytes) in /home/customer/www/****.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 476 [15-Jul-2021 09:00:34 UTC] PHP Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 21666586884 bytes) in /home/customer/www/****.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 476 [15-Jul-2021 09:00:34 UTC] PHP Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 21666586884 bytes) in /home/customer/www/****.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 476 [15-Jul-2021 09:02:27 UTC] PHP Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 21563653636 bytes) in /home/customer/www/****.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 476 [15-Jul-2021 09:10:24 UTC] PHP Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 43104389116 bytes) in /home/customer/www/****.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 476 [15-Jul-2021 09:42:51 UTC] WordPress database error Deadlock found when trying to get lock; try restarting transaction for query DELETE FROM hci_options WHERE option_name = '_transient_wc_onboarding_product_data' made by require('wp-blog-header.php'), wp, WP->main, WP->parse_request, do_action_ref_array('parse_request'), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, rest_get_server, do_action('rest_api_init'), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Admin\API\Init->rest_api_init, Automattic\WooCommerce\Admin\API\OnboardingProfile->register_routes, Automattic\WooCommerce\Admin\API\OnboardingProfile->get_collection_params, Automattic\WooCommerce\Admin\API\OnboardingProfile::get_profile_properties, Automattic\WooCommerce\Admin\Features\Onboarding::get_allowed_product_types, Automattic\WooCommerce\Admin\Features\Onboarding::append_product_data, get_transient, delete_option ``` * Looks like the error was caused by the WooCommerce plugin? I had updated this plugin before installing the SG Security plugin. Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘JSON.parse error’ is closed to new replies. * ![](https://ps.w.org/sg-security/assets/icon-256x256.gif?rev=2971855) * [Security Optimizer - The All-In-One Protection Plugin](https://wordpress.org/plugins/sg-security/) * [Support Threads](https://wordpress.org/support/plugin/sg-security/) * [Active Topics](https://wordpress.org/support/plugin/sg-security/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/sg-security/unresolved/) * [Reviews](https://wordpress.org/support/plugin/sg-security/reviews/) * 4 replies * 2 participants * Last reply from: [slalani](https://wordpress.org/support/users/slalani/) * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/json-parse-error-9/#post-14663710) * Status: resolved