Title: JSON parse error when editing rule Last modified: March 21, 2024 --- # JSON parse error when editing rule * Resolved [Springtide](https://wordpress.org/support/users/reneyoung/) * (@reneyoung) * [2 years, 2 months ago](https://wordpress.org/support/topic/json-parse-error-when-editing-rule/) * When I try to give an existing rule a name or make any other edits to it, I get a red box with “JSON.parse: unexpected character at line 1 column 1 of the JSON data”. My changes cannot be saved. Any ideas? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fjson-parse-error-when-editing-rule%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Support [Kim L](https://wordpress.org/support/users/kimmyx/) * (@kimmyx) * [2 years, 2 months ago](https://wordpress.org/support/topic/json-parse-error-when-editing-rule/#post-17519502) * Hi [@reneyoung](https://wordpress.org/support/users/reneyoung/), * Sorry to hear you encountered an issue. * We’re unable to reproduce this. Have you tried checking for plugin/theme conflict? * You can also send us an error log over at [Contact – Code Atlantic](https://code-atlantic.com/contact/) so we can take a closer look. * Feel free to add more details regarding the issue including screenshots and steps to reproduce the issue. * We’ll wait for your response! 🙏 * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [2 years, 2 months ago](https://wordpress.org/support/topic/json-parse-error-when-editing-rule/#post-17519515) * [@reneyoung](https://wordpress.org/support/users/reneyoung/) – Also helpful to send us info on whether this was a fresh install or just updated and trying to edit old restrictions etc. * Thread Starter [Springtide](https://wordpress.org/support/users/reneyoung/) * (@reneyoung) * [2 years, 2 months ago](https://wordpress.org/support/topic/json-parse-error-when-editing-rule/#post-17521366) * I checked the content control log contents and there are no entries since October 2023. I only have one restriction on the website, and when I try to change the protection from Login & back to Custom URL, after entering the URL and clicking Save Restriction, I get the JSON error. * ![](https://i0.wp.com/www.towcanada.ca/wp-content/uploads/2024/03/Screenshot- 2024-03-22-at-9.36.08-AM.webp?ssl=1) * Thread Starter [Springtide](https://wordpress.org/support/users/reneyoung/) * (@reneyoung) * [2 years, 2 months ago](https://wordpress.org/support/topic/json-parse-error-when-editing-rule/#post-17521373) * This was not a fresh install. I am trying to edit a restriction that has been up for at least a year. The restriction works, but I want users to be redirected to our custom login form rather than the default WordPress login form. To do that, I need to enter the custom URL of the page containing the custom login form. But content control won’t let me save the restriction. * Maybe I should try creating a new restriction and deleting the current one. I thought maybe the JSON error itself would provide a clue because it refers to“ line 1, column 1”. I have no idea what JSON is or where it is found. - This reply was modified 2 years, 2 months ago by [Springtide](https://wordpress.org/support/users/reneyoung/). - This reply was modified 2 years, 2 months ago by [Springtide](https://wordpress.org/support/users/reneyoung/). * Plugin Support [Kim L](https://wordpress.org/support/users/kimmyx/) * (@kimmyx) * [2 years, 2 months ago](https://wordpress.org/support/topic/json-parse-error-when-editing-rule/#post-17524733) * Hi [@reneyoung](https://wordpress.org/support/users/reneyoung/), * Thanks for the response! Could you try recreating the rule and let us know if the error is still there? * You can disable the old rule temporarily when testing the new rule you created. * Let us know how it goes. 🙏 * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [2 years, 2 months ago](https://wordpress.org/support/topic/json-parse-error-when-editing-rule/#post-17536478) * [@reneyoung](https://wordpress.org/support/users/reneyoung/) – you can also try exporting it and reimporting it. Might get the kinks out of whatever data is missing or malformed. * Check it in the list, the bulk actions includes an export option. Then there is an option to import when no items are checked. * Thread Starter [Springtide](https://wordpress.org/support/users/reneyoung/) * (@reneyoung) * [2 years, 2 months ago](https://wordpress.org/support/topic/json-parse-error-when-editing-rule/#post-17536629) * I deleted the restriction, then added it back. I am no longer getting the JSON error, but the restriction isn’t working at all. Logged out users can access the restricted page. The protected content is a page: * [https://www.towcanada.ca/digital-editions](https://www.towcanada.ca/digital-editions) * Thread Starter [Springtide](https://wordpress.org/support/users/reneyoung/) * (@reneyoung) * [2 years, 2 months ago](https://wordpress.org/support/topic/json-parse-error-when-editing-rule/#post-17536664) * Now it started working. All I did was go through the settings again, leaving them as they were because I couldn’t find anything incorrect, and saved it again. Weird. * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [2 years, 2 months ago](https://wordpress.org/support/topic/json-parse-error-when-editing-rule/#post-17546062) * [@reneyoung](https://wordpress.org/support/users/reneyoung/) – Awesome, glad its working. Do you use caching, that might explain it. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘JSON parse error when editing rule’ is closed to new replies. * ![](https://ps.w.org/content-control/assets/icon-256x256.gif?rev=2968535) * [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More](https://wordpress.org/plugins/content-control/) * [Frequently Asked Questions](https://wordpress.org/plugins/content-control/#faq) * [Support Threads](https://wordpress.org/support/plugin/content-control/) * [Active Topics](https://wordpress.org/support/plugin/content-control/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/content-control/unresolved/) * [Reviews](https://wordpress.org/support/plugin/content-control/reviews/) * 9 replies * 3 participants * Last reply from: [Daniel Iser](https://wordpress.org/support/users/danieliser/) * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/json-parse-error-when-editing-rule/#post-17546062) * Status: resolved